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Recent Jobs

Redpanda Data logoPosted today

Customer Success Manager

Redpanda DataAustin, TX
Redpanda is pioneering the Agentic Data Plane (ADP) - a new category in AI infrastructure that makes it simple and secure to connect AI agents with enterprise data and systems. Built on a multi-modal data streaming engine, Redpanda empowers agentic applications that reason and act in real-time with speed, autonomy, and precision. Global leaders including Activision Blizzard, Cisco, Moody's, Texas Instruments, Vodafone and 2 of the top 5 banks in the U.S. rely on Redpanda to process hundreds of terabytes of data a day. Backed by premier venture investors Lightspeed, GV and Haystack VC, Redpanda is a diverse, people-first organization with teams distributed around the globe. About the Role: Customer Success Managers (CSMs) are charged with driving accelerated ‘Time to Production’ and Customer led growth, operating as a trusted advisor and customer advocate, delivering successful outcomes for our customers and industry leading NRR (Net Retention Rate). A key aspect to success in the role is persistence: forming a relationship of trust with the customer, anticipating issues, acting with agility and flexibility in the face of any situation that may arise. You Will: Act as a direct liaison between Redpanda and the customer on their Redpanda journey, ensuring that all facets of the customer product adoption journey take place, planning, preparing and driving the execution of the plan in accordance with the customer agreed timeline Facilitate and coordinate removal of any blockers to adoption enabling them to fulfill their agreed success criteria and accelerating their time to value Act as the customers’ trusted Redpanda advisor and advocate, CSMs manage a system of checks and balances between the company and the customer, understanding our customers’ needs, aligning the appropriate Redpanda resources (Solutions Architects, Engineering, Product Management, Support) Be comfortable working across business, technical, and senior management in a customer facing role, and you are confident and articulate in communication with stakeholders You Have: 4+ years of experience in a CSM role at data focused tech company or saas company Strong customer facing skills and stakeholder management The ability to take ownership for the customer’s adoption of Redpanda by coordinating and driving their time to production and identifying and facilitating opportunities for growth The ability to liaise and facilitate with key internal and external stakeholders Ownership mentality over your customers and work Understanding of program, project and stakeholder management Ability to manage stakeholder escalations to mutually agreeable outcomes Understanding sales methodologies and incorporating these into success plans, renewal activities, opportunity identification Ability to break down problems into manageable components and develop solutions Excellent written and verbal communication skills, with the ability to concisely explain technical and non-technical concepts Experience working in a fast-moving 100% distributed team Nice to Have: Kafka/Streaming experience Experience with large scale data platforms Experience with complex enterprise software implementation Understanding of data management concepts Understanding of networking concepts SFDC, Grafana, Qlik, Metabase Knowledge or experience of the MEDDIC sales methodology U.S. base salary range for this role is $140,000-$165,000, not including bonus and/or commission. Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process. Redpanda is used by Fortune 1000 enterprises pushing hundreds of terabytes a day, as well as by the solo dev prototyping a React application on her laptop. Think of it as a streaming data API platform that scales with you from the smallest projects to petabytes of data distributed across the globe. Join Redpanda if you’d enjoy being part of a fast-moving, 100% remote organization with team members around the globe and a culture based on trust, transparency, communication, and kindness. #LI-Remote

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Robinhood logoPosted today

Senior Software Engineer, Data Engineering

RobinhoodMenlo Park, CA
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood is a metrics driven company and data is foundational to all key decisions from growth strategy to product optimization to our day-to-day operations. We are looking for a Senior Data Engineer to build and maintain foundational datasets that will allow us to reliably and efficiently power decision making at Robinhood. These datasets include application events, database snapshots, and the derived datasets that describe and track Robinhood's key metrics across all products. You’ll partner closely with engineers, data scientists and business teams to power analytics, experimentation, and machine learning use cases. We are a fast-paced team in a fast growing company and this is a unique opportunity to help lay the foundation for reliable, impactful, data-driven decisions across the company for years to come. The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations. What you’ll do Help define and build key datasets across all Robinhood product areas. Lead the evolution of these datasets as use cases grow. Build scalable data pipelines using Python, Spark and Airflow to move data from different applications into our data lake. Partner with upstream engineering teams to enhance data generation patterns. Partner with data consumers across Robinhood to understand consumption patterns and design intuitive data models. Ideate and contribute to shared data engineering tooling and standards. Define and promote data engineering best practices across the company. What you bring 5+ years of professional experience building end-to-end data pipelines Hands-on software engineering experience, with the ability to write production-level code in Python for user-facing applications, services, or systems (not just data scripting or automation). Expert at building and maintaining large-scale data pipelines using open source frameworks (Spark, Flink, etc) Strong SQL (Presto, Spark SQL, etc) skills. Experience solving problems across the data stack (Data Infrastructure, Analytics and Visualization platforms) Expert collaborator with the ability to democratize data through actionable insights and solutions. What we offer Market competitive and pay equity-focused compensation structure 100% paid health insurance for employees with 90% coverage for dependents Annual lifestyle wallet for personal wellness, learning and development, and more! Lifetime maximum benefit for family forming and fertility benefits Dedicated mental health support for employees and eligible dependents Generous time away including company holidays, paid time off, sick time, parental leave, and more! Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $187,000 — $198,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $165,000 — $174,600 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $146,000 — $154,800 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

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Robinhood logoPosted today

Staff Data Scientist - Algorithms

RobinhoodMenlo Park, CA
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Incentives Data Science team sits at the intersection of Product, Marketing, Finance and Machine Learning. Our mission is to enable sustainable, data-driven growth by building modeling, measurement, and optimization systems that drive activation, retention, and revenue at scale. We partner closely with cross-functional teams across Robinhood to design, evaluate, and operationalize incentive programs that efficiently acquire, activate, and retain customers. As a Staff Data Scientist, Incentives , you will lead the end-to-end design, optimization, and evolution of Robinhood’s incentive systems. You’ll build predictive and causal ML models, design experimentation frameworks, and develop decisioning and allocation algorithms that directly influence how millions of users engage with Robinhood. This is a rare opportunity to own highly impactful ML systems while shaping incentive strategy at company scale! This role is based in our Menlo Park, CA office, with in-person attendance expected at least 3 days per week . At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Build, deploy, and iterate on predictive and causal models for incentive targeting Design and evaluate experiments to measure incremental impact, payback, and ROI of promotional programs Partner cross-functionally with Product, Finance, Marketing, and Engineering to inform scalable incentive strategies Design and optimize incentive allocation algorithms under budget and policy constraints to maximize incremental impact Monitor production systems, analyze user behavior, and propose algorithmic and policy improvements Influence the long-term vision for growth modeling at Robinhood, including personalization and cross-sell optimization What you bring 7+ years of experience applying ML in production, ideally in growth, incentives, marketplace, or personalization domains Proven track record owning models end-to-end — from design and development to deployment and iteration Deep expertise in predictive modeling, uplift modeling, causal inference, and experimentation design Strong technical skills in Python, SQL, and ML frameworks (e.g., scikit-learn, XGBoost, PyTorch or TensorFlow) Experience working with Airflow and production pipelines, as well as tools for causal ML and experimentation Excellent product intuition and ability to translate ambiguous goals into measurable algorithmic solutions Strong communication and stakeholder management skills, with the ability to influence across teams A collaborative and growth-minded approach, with strong technical leadership and a consistent focus on impact and ROI What we offer Challenging, high-impact work to grow your career Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents Lifestyle wallet – a highly flexible benefits spending account for wellness, learning, and more Employer-paid life & disability insurance, fertility benefits, and mental health benefits Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $217,000 — $255,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $190,000 — $224,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $169,000 — $199,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

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