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Recent Jobs

Healthline Media logoPosted today

Senior Data Analyst, Weight & Wellness

Healthline MediaMinneapolis, MN
AT A GLANCE RVO Health is looking for an experienced data analytics professional to join our Weight and Wellness Data Analytics team. In this role you will manage high-priority data projects and shape the overall data strategy for our different weight and wellness businesses. You will be responsible for scoping technical projects, building relationships with stakeholders to best support the business, manipulating and analyzing data, and mentoring other data analysts within the organization. The ideal candidate will have the skills to support data projects end-to-end, inclusive of tracking, architecture, modeling, visualization, reporting, and doing in-depth analysis to inform business strategy. Beyond their technical proficiency, they will also be organized, quick and eager learners, excellent communicators, independent problem-solvers, and phenomenal team players. Where You'll Be To prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We expect employees to work from our Minneapolis office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. 11000 Optum Cir Eden Prairie, MN 55344 What You’ll Do Manage business-critical technical projects end-to-end. Conduct analyses, build scalable analytics infrastructure and dashboards, create reports, and enable our business partners and clients to best make decisions using our data. Partner with business leaders to work effectively across multiple technical teams to solve problems. You’ll play a pivotal role in building a positive culture across different areas of the organization. Autonomously leverage an advanced analytical toolkit, executing complex analyses, visualizations and storytelling. Amplify your influence by driving development of junior team members through mentorship and coaching on both technical skills and strategic business skills. Interact with senior leadership to provide data driven recommendations to executives to help shape Weight and Wellness strategy. What We’re Looking For Strong interpersonal and communication skills, with experience working well with business stakeholders Demonstrated ability to synthesize data into actionable insights and communicate recommendations to leadership Experience with visualization tools such as Looker (strongly preferred), Tableau or PowerBI to build dynamic/scalable dashboards and reports Strong proficiency in both SQL and Python; proficiency with Snowflake and DBT specifically is a plus. Eagerness to learn and become an expert source of knowledge on a particular subject - will be a valuable asset to bring into any conversation because they have a strong pulse on how many aspects of the organization work. Excited and involved in the growth of those around them and motivated to make them great. Invested in the strategic vision of more than just the analytic function. They can methodically understand business context and can clearly articulate the “why” behind any proposed solutions to the data team. Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements. Starting Salary: $100,000 - $135,000* *Note actual salary is based on qualifications and experience Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Paid Time Off Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program Pharmacy Benefits Income Protection Plans Pet Services Plans Mental Health Support Wellness Coaching HSA- Health Savings Account Commuter Benefits Gym & Fitness Center Discount Program Who We Are: Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world. RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com. We do not provide visa sponsorship for this role at this time. #LI-Hybrid RVO Health Privacy Policy: https://rvohealth.com/legal/privacy

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Bottomline Technologies logoPosted today

Customer Success Specialist

Bottomline TechnologiesPortsmouth, NH
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! The Role: As a Customer Success Associate (CSA) within our Financial Messaging team, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. Our goal is to protect and grow the revenue in our existing customer portfolio. As a CSA, you will serve as the main point of contact for customers, helping them achieve their goals, resolve challenges, and drive engagement. You will lead our customers to their desired outcomes and demonstrate the significance of the strategic partnership with Bottomline Technologies. Through a consultative approach, you will proactively engage and enable the customer throughout the journey to ensure success and delight. You will work cross functionality to ensure teams are executing to enable customer success. Working closely with sales, you will identify opportunities to expand business by positioning and recommending additional products, solutions and services that will maximize business value for the Customer as well as reviewing contracts and looking for opportunities to expand the current value. You will measure and monitor the adoption and health of our customers throughout the customer journey and you will be the primary engagement point with the customer for monthly reviews, as well as resolving challenges and issues. You are at the forefront of activities that will continuously drive increased customer delight and are ultimately responsible for the retention and significant growth for your assigned Customers. This role is remote-friendly; however, we have a preference for candidates located in the Eastern time zone to support team collaboration and alignment with core working hours. How you'll contribute: Customer Management & Retention Develop long-term relationships with customers, understanding their business needs. Protect the revenue and maximize renewal opportunities. Act as a strategic advisor, identifying opportunities for upselling and cross-selling. Monitor customer health scores and proactively address potential issues. Communication – Voice of the Customer Be the internal voice to raise awareness if there is risk and drive the teams to mitigate it. Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally Support & Problem Solving Serve as the main point of contact for customer inquiries and concerns. Work cross-functionally with sales, support, and product teams to resolve customer issues. Performance Tracking & Reporting Monitor customer engagement metrics, churn rates, and overall satisfaction. Prepare reports and insights on customer success initiatives. If you have the attributes, skills, and experience listed below, we want to hear from you! 3-5 years experience in SaaS Customer Success or Account Management. Demonstrated commercial mindset, with an understanding of “selling moments”. Process orientation, with a keen focus on Customer goal achievement KPI’s. Experience of using data to drive growth and retention campaigns #LI-KK1 We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

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Human Agency logoPosted today

Data Architect - Boston, MA

Human AgencyBoston, MA
Data Architect Location: Remote (Boston, MA) Type: Full-Time About Human Agency We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth. We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time. Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact. Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down. We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation. And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same. The Opportunity We’re seeking a Data Architect to design modern, AI-ready data architectures across multiple client engagements. This role sits at the intersection of data modeling, semantic layer design, feature engineering, and AI enablement . You’ll architect systems that make data reliable, reusable, and production-ready for business intelligence, machine learning, and artificial intelligence. You should be equally comfortable designing the data backbone for AI-driven products, writing SQL or Python to unblock a model pipeline, or guiding teams through tradeoffs between flexibility, cost, and responsible automation. Key Responsibilities Data Modeling & Architecture Design and implement end-to-end data architectures in Snowflake — from raw ingestion through staging, fact/dimension modeling, and semantic layer design. Define data models that balance flexibility for analysts with performance and scalability for production. Partner with engineering teams to integrate data from source applications and operational systems. Establish versioned modeling standards and documentation to ensure consistency across domains. Semantic Layer & Metric Governance Build or refine semantic layers that unify metric definitions across BI tools like Tableau, Power BI, or Looker. Collaborate with business owners to define KPIs, approve new metrics, and monitor adoption. Implement versioned datasets and definitions to support reliable analytics and reporting. Feature Store & ML Readiness Architect feature pipelines and data contracts that support point-in-time correctness for machine learning models. Collaborate with data scientists and AI engineers to implement reusable feature stores for both training (offline) and deployment (online) use. Monitor data quality and prevent data leakage that could affect model performance. Support event-driven architectures that bridge predictive models with operational systems. AI & Agentic Workflow Enablement Partner with AI teams to integrate structured and unstructured data into generative and agentic workflows (e.g., RAG, copilots, automated evaluation agents). Design APIs or event structures that serve predictions and triggers in near real time. Measure adoption and value of AI-driven workflows through data instrumentation. Qualifications Required 7+ years in data engineering/analytics engineering with ownership of production pipelines and BI at scale. Demonstrated success owning and stabilizing production data platforms and critical pipelines. Strong grasp of modern data platforms (e.g., Snowflake), orchestration (Airflow), and transformation frameworks (dbt or equivalent). Competence with data integration (ELT/ETL), APIs, cloud storage, and SQL performance tuning. Practical data reliability experience: observability, lineage, testing, and change management. Operates effectively in ambiguous, partially documented environments; creates order quickly through documentation and standards. Prior ownership of core operations and reliability for business-critical pipelines with defined SLOs and incident response. Demonstrated client-facing experience (consulting/agency or internal platform teams with cross-functional stakeholders) and outstanding written/verbal communication (executive briefings, workshops, decision memos). Preferred Deep interest in Generative AI and Machine Learning. Basic scripting ability in Python. Practical Generative AI experience: shipped at least one end-to-end workflow (e.g., RAG) including ingestion, embeddings, retrieval, generation, and evaluation. Working knowledge of LLM behavior (tokens, context windows, temperature/top-p, few-shot/tool use) and how to tune for quality/cost/latency. Comfort with vector search (e.g., pgvector or a hosted vector store) and hybrid retrieval patterns. Evaluation & safety basics: offline evaluation harnesses, lightweight online A/B tests, and guardrails for PII and prompt-injection. MLOps for LLMs: experiment tracking, versioning of prompts/configs, CI/CD for data & retrieval graphs, and production monitoring (latency, cost, drift). Python scripting for data/LLM utilities and service integration (APIs, batching, retries). Familiarity with BI tools (Power BI/Tableau) and semantic layer design. Exposure to streaming, reverse ETL, and basic MDM/reference data management. Security & governance awareness (role‑based access, least privilege, data retention). Considerations Education: Bachelor’s degree or equivalent experience. Ethics: Commitment to ethical practices and responsible AI. Travel: Occasional (10–30%) for client activities and events. Location: Remote-friendly with preference for candidates in St. Louis, MO and major tech hubs Compensation This role offers a competitive base salary with performance-based bonuses. Final compensation will vary based on experience, performance, and location. Why Work With Human Agency Join a team of thinkers and builders creating meaningful impact across sectors—with autonomy to lead, the resources to succeed, and room to grow. Equal Opportunity Commitment Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.

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