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Want to help us, help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! GoFundMe is looking for a dedicated Data & Analytics Intern to join our Data and Decision Science team to help elevate our analytics at GoFundMe. This role will support the Decision Science roadmap through the cultivation, curation, and visualization of timely and relevant data for our team and other stakeholders at GoFundMe. You’re an ideal candidate if you love all things data and want to accelerate your career in data and analytics at a fast-growing organization. You have demonstrated experience working with data, are highly collaborative, and are passionate about evangelizing and showing what is possible with data. This is a 10 week internship program that runs from May 26th, 2026 to August 7th, 2026. The program will be based in San Francisco, CA and interns will be expected onsite three days per week. The Job… Provide data-driven analyses using SQL and/or Looker to inform our roadmap and deliver insights to our stakeholders Inventory BI environment and work with stakeholders to gather usage requirements and develop documentation Clean and organize data from various sources into our Snowflake Warehouse Develop high-level dashboards in Looker to support data-driven strategy and insights Collaborate with the Decision Science team to drive ad hoc requests and define metrics for dashboard development Identify hypotheses, participate in experiment design; make clear, coherent and holistic recommendations based on test results You… Highly data-driven and excited to grow your career in Data Analytics Currently pursuing a Masters or PhD degree related to Analytics, Data Science, Computer Science or Operations Research Have an understanding of data visualization and BI tools (i.e. Looker or Tableau) Familiarity with SQL and cleaning/processing data Passion for organization and documentation Strong written and verbal communication skills and ability to build strong relationships and trust with all partners at GoFundMe both technical and non-technical Nice to have… Demonstrated experience with data science using Python Why you’ll love it here Make an Impact : Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment : Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team : Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits : Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support : Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities : Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI : Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement : Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great , find a way , earn trust every day , fueled by purpose . Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly rate for this position is $35.00. As this is a hybrid position, the pay rate was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay rate based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com . Learn more about GoFundMe: We’re proud to partner with GoFundMe.org , an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report . Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom .

Want to help us, help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join us! The GoFundMe team is searching for a Customer Success Intern! You will learn the ropes of providing exceptional coaching support to our organizers. You will be instrumental in ensuring they receive the foundational advice and enablement needed to make their fundraisers on GoFundMe more successful . With support and clear direction, you'll execute basic operational and technical assignments, actively seeking guidance to enhance your contributions to the team's productivity and impact. This 10 week internship runs from May 27th, 2026 to August 7th, 2026 and is based in San Diego, CA. The Job… Customer success : Coach GoFundMe fundraiser organizers to have the most successful fundraiser they can. You’ll do this by leveraging internal resources, existing knowledge, cross functional ideas, and industry best practices. This will help accelerate high-potential fundraising to drive Gross Donation Volume (GDV) on the GoFundMe platform and protect the GoFundMe brand. Participate in handling customer queries through multiple channels, including email, text and phone, focusing on technical concerns and custom coaching advice to accelerate GDV. Be readily available and flexible for Tier 3 and Tier 2 customers to strategize, coach and maximize their fundraising efforts. Opportunity identification: Begin to recognize customer needs and feedback during interactions, aiming to identify basic opportunities for business development or support enhancements, sharing these findings with senior team members. Learning and development: Engage in continuous learning to develop your knowledge in effectively advising organizers, including understanding the technical aspects necessary for resolving account issues. Project management assistance: Participate in internal projects under supervision, performing tasks that contribute to team efficiency and customer satisfaction, while also offering insights during team discussions for potential impactful initiatives. Lead generation: Run a personalized outreach campaign to a strategic set of customers to develop new leads & opportunities for the Customer Success team to engage with. Metrics Tracking: GDV Supported: Coach organizers on best practices to increase their fundraiser success and therein GDV Fundraisers coached: Maintain assigned coaching volume that strikes a balance across quality and efficiency Communications team collaboration: Coach organizers in meaningful ways to improve fundraiser quality to be passed to Comms to be ‘pitchable’ or ‘shareable’ for amplification* *Metrics subject to adjustment depending on the current landscape of incoming requests and evolving team focus. You… Ownership: Approach all escalations, tickets, projects and areas of involvement with an entrepreneurial mindset. Approach these areas of involvement with agility and creativity to get to resolution ASAP and optimize customer success opportunities. Emotional resilience: Demonstrate the ability to remain positive and recover quickly from setbacks. Empathy and emotional intelligence: Show genuine understanding and concern for the needs and feelings of both customers and fellow employees. Eager to learn from experimentation: Actively engage in experimenting with new approaches to solving customer issues or improving work processes, under the guidance of more experienced team members. Show resilience by viewing failures as learning opportunities and quickly adapt and apply lessons learned to find effective solutions. Embrace change: Adapt to new processes and environments with a constructive and flexible attitude. Team player: Work cooperatively and effectively within the team, contributing to a constructive team environment. Genuine interest: Display a sincere curiosity and interest in learning about GoFundMe and the unique challenges faced by the customer personas and markets we support. Intentional and proactive communicator: Communicate clearly and effectively, ensuring messages are understood. Phone skills : Proficient in phone skills including coaching customers over the phone and problem solving live. Familiarity with internal tools: Develop an understanding of internal tools such as Google Sheets and Zendesk, using them effectively in daily tasks. Following established processes: Learn and follow existing processes closely, while being encouraged to suggest improvements. Agile: Begin to handle transitions between providing escalated technical support and offering strategic advice under guidance. Balancing speed and quality: Learn to manage tasks efficiently without compromising on the quality of work, under close supervision and feedback. Self-motivated: Exhibit a proactive approach to learning and taking on new tasks. Why you’ll love it here Make an Impact : Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment : Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team : Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits : Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support : Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities : Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI : Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement : Make a difference through our volunteering and Gives Back programs. We live by our core values: impatient to be great , find a way , earn trust every day , fueled by purpose . Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly rate for this position is $30.00. As this is a hybrid position, the pay rate was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay rate based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com . Learn more about GoFundMe: We’re proud to partner with GoFundMe.org , an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report . Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom .

Want to help us help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. We are seeking a Data Platform Architect to join our Data Platform team. This role will be pivotal in modernizing our existing platform and building out a scalable data, reporting and AI architecture to provide scale, enhance product offerings, and meet new business requirements. You will design the blueprint for a modern cloud-native data ecosystem, ensuring it is robust, secure, and future-ready. By establishing standards, optimizing performance, and partnering cross-functionally, you will enable GoFundMe to harness data as a strategic asset that powers insights, innovation, and growth. Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 3x a week. The Job… Modernize, optimize and evolve a cloud-native data stack into a scalable, secure and high performing ecosystem such as SQL & NoSQL repositories for diverse workloads Leverage modern data platform principles including lakehouse, data fabric and data mesh architectures to improve scalability, decentralization, governance, and interoperability. Design Scalable Architectures: Build flexible architectures to support analytics, real-time reporting, AI/ML Ops pipelines, feature stores, and graph-based data relationships. Unified Data Platform: Design high performing and cost effective solutions that handle both structured and unstructured data at high volume and high velocity. Establish Modeling Standards: Define enterprise-wide standards for data modeling, semantic layers, and golden datasets to enable consistency and reuse. Advance Governance & Quality: Implement frameworks for data lineage, quality, privacy, and security (GDPR, CCPA, PII protections). Enable Personalization & Insights: Architect data capabilities that fuel advanced recommendations, relationship mapping, and connected user experiences. Evaluate & Integrate Technologies: Guide adoption of best-fit technologies to support evolving use cases in data science, AI, and scalable analytics. Partner Cross-Functionally: Collaborate with engineering, product, analytics, and data science teams to translate business vision into technical solutions. Mentor & Lead: Provide architectural leadership, coaching engineers on best practices while influencing strategic platform decisions.. You… 10+ years of experience in data architecture, platform engineering, or data engineering , with at least 3+ in a senior or architect role. Proven expertise with modern cloud-native data stacks including Snowflake, Databricks, MDM, Data Catalogs and CDPs. Hands-on experience with Looker or other BI/semantic modeling tools . Strong understanding of graph-based data models, recommendation systems, and personalization architectures . Expertise in data modeling, metadata management, and semantic layers . Proficiency with streaming/event-driven data pipelines and real-time processing (Kafka, Pub/Sub, Spark Streaming, etc.). Familiarity with AI/ML pipelines, feature stores, and unstructured/structured data integration . Strong foundation in data governance, lineage, cataloging, and compliance frameworks . Excellent communication and leadership skills to align technical direction across diverse teams Why you’ll love it here Make an Impact : Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment : Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team : Join a fun and collaborative team that works hard and celebrates success together. Competitive Benefits : Enjoy competitive pay and comprehensive healthcare benefits. Holistic Support : Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being. Growth Opportunities : Participate in learning, development, and recognition programs to help you thrive and grow. Commitment to DEI : Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement : Make a difference through our volunteering program. We live by our core values: impatient to be great , find a way , earn trust every day , fueled by purpose . Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The total annual salary for this full-time position is $253,500 - $380,500 + equity + benefits. As this is a hybrid position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com . Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here . By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFundMe: We’re proud to partner with GoFundMe.org , an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report . Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom .

Want to help us, help others? We’re hiring! GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010. Join the GoFundMe team shaping the future of how we understand and empower people through data and intelligent automation. As a People Analytics Data Scientist Intern, you’ll explore the intersection of AI, analytics, and workforce experience, building data-driven systems that transform the way employees engage, grow, and thrive. Inspired by the new wave of agentic analytics, this role blends data science, automation, and innovation to make people insights faster, smarter, and more actionable - helping drive positive change across our global organization.​ You’ll contribute to pilot programs modernizing our People Analytics workflows - leveraging AI models, automation tools, and emerging technologies to enhance decision-making and deliver predictive, real-time insights into engagement, retention, and culture optimization. This opportunity is open to Master's students entering their final year of study. This 10 week internship runs from May 27th, 2026 to August 7th, 2026 and is based in San Francisco, CA with Interns expected onsite three days per week. The Job… AI & Automation Project Work: Contribute to a pilot initiative that uses AI to automate people analytics workflows — such as survey analysis and sentiment analysis from open-text feedback. Data Pipeline Optimization: Help modernize how the team ingests, cleans, and integrates employee data across HR systems, surveys, and engagement platforms. Predictive and Prescriptive Analytics: Assist with modeling engagement, turnover, and workforce performance using regression, clustering, and NLP techniques. Dashboarding & Reporting: Build dashboards with automatically refreshing metrics to highlight people trends for HR partners and leaders. Generative AI Exploration: Experiment with AI tools (e.g., Copilot, ChatGPT, or Claude) to automate report generation, summarize insights, and create executive-ready narratives. Process Documentation: Develop “how-to” documentation and reusable scripts that streamline future analysis and automation initiatives. You… Currently pursuing a Master’s Degree in Data Science, Industrial-Organizational Psychology, Computer Science, Business Analytics, or related field . Coursework or experience in statistics, regression analysis, machine learning, natural language processing or artificial intelligence . Familiarity with Python, SQL and data visualization tools (Looker, Tableau or similar). Exposure to or curiosity about AI tools for analysis, automation, and communication (e.g., ChatGPT, Copilot, or Claude). Strong analytical, problem-solving, and critical thinking skills with attention to data quality. Clear written and verbal communication for simplifying complex analytics and presenting to non-technical stakeholders. Why you’ll love it here Make an Impact : Be part of a mission-driven organization making a positive difference in millions of lives every year. Innovative Environment : Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere. Collaborative Team : Join a fun and collaborative team that works hard and celebrates success together. Commitment to DEI : Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups. Community Engagement : Make a difference through our volunteering program. We live by our core values: impatient to be great , find a way , earn trust every day , fueled by purpose . Be a part of something bigger with us! GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status. The hourly rate for this position is $75.00. As this is a hybrid position, the pay rate was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay rate based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com . Learn more about GoFundMe: We’re proud to partner with GoFundMe.org , an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report . Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our Newsroom .

Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. What will I be doing? Blueprint is looking for a Customer Support Agent Rotation Team (Ukrainian fluency) to join us as we build cutting-edge technology solutions! We are looking for a professional Individual contributor that has a passion for helping better our end customer experience. They ensure a fast, accurate, and personalized service to our customers they support; this includes research, investigation and flawless resolution. The Customer Support Agent position is responsible for superior user support for our client’s customers with a goal to exceed our client’s expectations as well as the expectations of their users. Duties/Responsibilities: Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution. Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems. Ability to multitask between multiple tools and systems (knowledge base, team meetings, supervisor) and apply information and knowledge to customer situations. May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries Monitor client facing tools (MatterMost) and keep up with client updates and directives Respond to customer help requests escalated from Tier 2 Agents and address the customer’s needs, complaints, and other issues. Employ critical thinking skills to make sound judgement calls and determine appropriate steps to make the best business decision for the client and user. May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space. Be a champion of Blueprint’s core values by amplifying those behaviors in the day to day May be assigned to assist in other ticket queues as needed Additional duties and special projects as assigned Education and Experience: One year or more customer service experience or equivalent required Associates degree or equivalent or relevant experience. Bachelor’s degree preferred Comfortable using computers and can perform initial level troubleshooting of computer and network issues. Some online game knowledge and experience preferred Required Skills/Abilities: Ability to maintain composure in stressful situations Have a customer focus mindset - career orientation towards customer service. Excellent verbal and written communication skills. Written fluency in English and Ukrainian language Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Ability to maintain client productivity standards Preferred Qualifications: Knowledge of Accounts tickets Ability to troubleshoot Accounts ticket issues independently and as a collective Salary Range In the spirit of pay transparency, our pay ranges vary based on multiple factors, including but not limited to, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $23.00- 25.50 USD/per hour. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range. We believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. Essential Functions: Availability: Must work a hybrid schedule, two in-office days per week in alignment with the organization’s work-from-home policy. Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved. Physical Requirements: Comfort with working in a traditional office environment, which involves working indoors without exposure to outside elements. Ability to sit at a workstation for extended periods, engaging with content on a monitor. Proficiency in using a mouse, laptop touchpad, and keyboard, with a minimum typing speed of 45 wpm. Communication and Collaboration: Effective communication skills, both verbal and written, for interactions with co-workers, professionals, the public, customers, and clients. Role may require the ability to communicate in written form other languages as specified based on engagement requirements. Openness to receiving constructive feedback and maintaining courtesy in interactions. Independent Judgment and Time Management: Demonstrate the ability to make decisions using experience and knowledge, while also seeking assistance when needed and adhering to deadlines and engagement expectations. Accessibility Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the job. FLSA - Job Classification : Non-Exempt - Hourly, Full Time Position Location : Hybrid (Work from home and in-office located in Bellevue, WA)

Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. What will I be doing? Blueprint is looking for a Customer Support Agent Rotation Team (Spanish fluency) to join us as we build cutting-edge technology solutions! We are looking for a professional Individual contributor that has a passion for helping better our end customer experience. They ensure a fast, accurate, and personalized service to our customers they support; this includes research, investigation and flawless resolution. The Customer Support Agent position is responsible for superior user support for our client’s customers with a goal to exceed our client’s expectations as well as the expectations of their users. Duties/Responsibilities: Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution. Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems. Ability to multitask between multiple tools and systems (knowledge base, team meetings, supervisor) and apply information and knowledge to customer situations. May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries Monitor client facing tools (MatterMost) and keep up with client updates and directives Respond to customer help requests escalated from Tier 2 Agents and address the customer’s needs, complaints, and other issues. Employ critical thinking skills to make sound judgement calls and determine appropriate steps to make the best business decision for the client and user. May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space. Be a champion of Blueprint’s core values by amplifying those behaviors in the day to day May be assigned to assist in other ticket queues as needed Additional duties and special projects as assigned Education and Experience: One year or more customer service experience or equivalent required Associates degree or equivalent or relevant experience. Bachelor’s degree preferred Comfortable using computers and can perform initial level troubleshooting of computer and network issues. Some online game knowledge and experience preferred Required Skills/Abilities: Ability to maintain composure in stressful situations Have a customer focus mindset - career orientation towards customer service. Excellent verbal and written communication skills. Written fluency in English and Spanish language Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Ability to maintain client productivity standards Preferred Qualifications: Knowledge of Accounts tickets Ability to troubleshoot Accounts ticket issues independently and as a collective Salary Range In the spirit of pay transparency, our pay ranges vary based on multiple factors, including but not limited to, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $23.00- 25.50 USD/per hour. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range. We believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. Essential Functions: Availability: Must work a hybrid schedule, two in-office days per week in alignment with the organization’s work-from-home policy. Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved. Physical Requirements: Comfort with working in a traditional office environment, which involves working indoors without exposure to outside elements. Ability to sit at a workstation for extended periods, engaging with content on a monitor. Proficiency in using a mouse, laptop touchpad, and keyboard, with a minimum typing speed of 45 wpm. Communication and Collaboration: Effective communication skills, both verbal and written, for interactions with co-workers, professionals, the public, customers, and clients. Role may require the ability to communicate in written form other languages as specified based on engagement requirements. Openness to receiving constructive feedback and maintaining courtesy in interactions. Independent Judgment and Time Management: Demonstrate the ability to make decisions using experience and knowledge, while also seeking assistance when needed and adhering to deadlines and engagement expectations. Accessibility Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the job. FLSA - Job Classification : Non-Exempt - Hourly, Full Time Position Location : Hybrid (Work from home and in-office located in Bellevue, WA)

ABOUT VAYNERX VaynerX ( https://vaynerx.com ) is the most contemporary family of companies, working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce. ABOUT VAYNERMEDIA VaynerMedia is a global integrated creative and media agency, built for today's consumers. As the Modern Agency of Record, it understands the nuances of today's attention landscape, empowering brands to win attention, drive relevance, and deliver business results. Founded in 2009, by Gary Vaynerchuk, the independently owned agency operates in 15 offices worldwide, including Amsterdam, Bangkok, Chicago, New Delhi, Kuala Lumpur, London, Los Angeles, Mexico City, Miami, New York, Tokyo, Toronto, Singapore, and Sydney. VaynerMedia is part of the VaynerX family of companies. This position is a three-month temporary residency with the potential to go full-time immediately following. We are currently accepting applications for the next residency class with a Jan 5, 2026 start date. Responsibilities: Work closely with VaynerMedia Account teams to deliver regular reporting on social brand performance across Meta , Twitter, Pinterest, Instagram, the open web, and more to clients. Dive into social platform analytics, both native and third-party, to understand how our brands are performing and how they can improve. Creatively apply statistical methods to measure sales lift, audience resonance, and content performance. Work across VaynerMedia's portfolio of brands, identify trends and patterns with an eye for applications to overall social brand strategy. Collaborate with Media Planners on upcoming campaigns determining best platforms, target audience, and creative strategies to implement. Assist with client-facing campaign reporting: pacing reports, campaign build, ad-hoc analysis, high-touch optimizations, reporting. Qualifications: Advanced skills in Excel including pivot tables, V-Look Ups, and macros. Comfort working with analytics, attribution and measurement systems a plus but not mandatory: Google Analytics, MOAT/IAS/Double Verify, Nielsen/Millward Brown/Oracle Measurement. Experience working in the agency/start-up/social space, working in statistical and data analysis is a big plus. You are driven and hungry for success, and always want to learn more. You are a team player who enjoys collaboration. You have the ability to stay highly organized and efficient in a fast-paced, high-energy environment.WORK SCHEDULE: This is a hybrid role with a required 3-4 days on-site from our Culver City office. You must be able to commit to a full-time work schedule, which is 40 hours per week during 9am-6pm ET business hours Monday-Friday. Unsure if you meet the qualifications? We are always looking for talent which will continue to cultivate an inclusive and representative team that will enhance our perspectives, skill sets, background, and behaviors. We encourage those who are passionate about what we do to apply! Exact compensation may vary based on skills, experience, and location. Employer-sponsored 401k with match Medical, Dental, and vision coverage Unlimited PTO Caregiver (Parental) Leave Health and Wellness benefits Base Salary $18 — $20 USD

May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think. Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We’re building the world’s best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces. Since our founding in 2017, we’ve given more than 300,000 autonomy-enabled rides to real people around the globe. And we’re just getting started. We’re hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us. May Mobility is experiencing a period of significant growth as we expand our autonomous shuttle and mobility services nationwide. As we advance toward widespread deployment, the ability to measure safety and comfort objectively, accurately, and at scale is critical. The Senior Data Scientist in this role will shape how we evaluate AV performance, uncover system vulnerabilities, and ensure that every driving decision meets the highest standards of safety and passenger experience. Your work will directly influence product readiness, inform engineering priorities, and accelerate the path to building trustworthy, human-centered autonomous driving systems. Responsibilities Develop and refine safety and comfort metrics for evaluating autonomous vehicle performance across real-world and simulation data. Build ML and non-ML models to detect unsafe, uncomfortable, or anomalous behaviors. Analyze large-scale drive logs and simulation datasets to identify patterns, regressions, and system gaps. Collaborate with perception, prediction, behavior, and simulation teams to integrate metrics into workflows. Communicate insights and recommendations to engineering leaders and cross-functional teams. Skills Success in this role typically requires the following competencies: Strong proficiency in Python, SQL, and data analysis tools (e.g., Pandas, NumPy, Spark). Strong understanding of vehicle dynamics, kinematics, agent interactions, and road/traffic elements. Expertise in analyzing high-dimensional or time-series data from sensors, logs, and simulation systems. Excellent technical communication skills with the ability to clearly present complex model designs and results to both technical and non-technical stakeholders. Detail-oriented with a focus on validation, testing, and error detection. Qualifications and Experience Required B.S, M.S. or Ph.D. Degree in Engineering, Data Science, Computer Science, Math, or a related quantitative field. 5+ years of experience in data science, applied machine learning, robotics, or autonomous systems. 2+ years working in AV, ADAS, robotics, or another safety-critical domain involving vehicle behavior analysis. Demonstrated experience developing or evaluating safety and/or comfort metrics for autonomous or robotic systems. Hands-on experience working with real-world driving logs and/or simulation data. Desired Background in motion planning, behavior prediction, or multi-agent interaction modeling. Experience designing metric-driven development, KPIs, and automated triaging pipelines. Benefits and Perks Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate. Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available. Rich retirement benefits, including an immediately vested employer safe harbor match. Generous paid parental leave as well as a phased return to work. Flexible vacation policy in addition to paid company holidays. Total Wellness Program providing numerous resources for overall wellbeing Don’t meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. At May Mobility, we’re committed to building a diverse, inclusive, and authentic workforce, so if you’re excited about this role but your previous experience doesn’t align perfectly with every qualification, we encourage you to apply anyway! You may be the perfect candidate for this or another role at May. Want to learn more about our culture & benefits? Check out our website ! May Mobility is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, genetics or any other legally protected basis. Below, you have the opportunity to share your preferred gender pronouns, gender, ethnicity, and veteran status with May Mobility to help us identify areas of improvement in our hiring and recruitment processes. Completion of these questions is entirely voluntary. Any information you choose to provide will be kept confidential, and will not impact the hiring decision in any way. If you believe that you will need any type of accommodation, please let us know. Note to Recruitment Agencies: May Mobility does not accept unsolicited agency resumes. Furthermore, May Mobility does not pay placement fees for candidates submitted by any agency other than its approved partners. Salary Range $163,477 — $240,408 USD

Why Sonic? Since 1994, Sonic has been committed to building a faster, more affordable internet, and to hiring the nicest people around. We are looking for exceptional employees who want to challenge the industry for the better by putting members first and offering accessible connectivity for everyone. Foster your personal growth, develop your career, and make a difference in an industry where honest business practice has become optional. Every career opening at Sonic is an opportunity to join a dedicated team where each department works closely together with one another. Join a community-minded company that empowers the growth of a better internet — one home, one business, one employee at a time. Pay Range: $22/hour + Quarterly Profit Sharing Benefits/Perks: Competitive pay and performance-based incentives Full Benefits package (medical, dental, vision, 401k, profit sharing, and more Paid training Collaborative team culture in a dynamic working environment Career advancement opportunities Extended education opportunities Company Paid Pregnancy/Bonding Leave Position Summary: Field Service Dispatchers work with end users to ensure appropriate scheduling times and timely arrival of Field Service Technicians. Field Service Dispatchers schedule site visits, coordinate Field Service Technician visits and organize the dispatch calendar. Position Type/Expected Hours of Work: Field Service Dispatcher is a full-time (40 hours per week), non-exempt/hourly position. Occasionally, overtime is necessary to deliver outstanding customer service. This can be performed fully remote. Essential Duties: Have proficient understanding of dispatch and workflow software. Communicate locations and duties to Field Service Technicians. Promptly answer internal dispatching requests as well as end-user scheduling or rescheduling requests. Promptly and courteously respond to customer dispatch questions and reply to voicemails and email in a timely manner. Make outbound phone calls to Field Service Technicians and end-users to discuss service and dispatching needs. Maintain and provide up-to-date insurance paperwork to property management and the Field Service department. Ensure that all assignments have been successfully completed each day. Ensure that the site visits within the dispatch calendar are fulfilled on a daily basis. Communicate proactively and effectively with all Sonic workgroups. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Skills and Abilities: Language Skills - Ability to read and write. Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Computer Skills – Ability to type and use a computer. Physical Demands: While performing the duties of this job, the employee is constantly required to sit; key/type. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Sonic is an equal opportunity employer. Sonic is committed to providing a work environment free of harassment, discrimination, retaliation and disrespectful or other unprofessional conduct based on sex (including pregnancy, childbirth, breastfeeding or related medical conditions), race, religion (including religious dress and grooming practices), color, gender (including gender identity and gender expression), national origin (including language use restrictions and possession of a driver's license issued under Vehicle Code section 12801.9), ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law or ordinance or regulation. It also prohibits discrimination, harassment, disrespectful or unprofessional conduct based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.