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DC Learning Manager - Fort Worth Tx-logo
Dick's Sporting Goods IncFort Worth, TX
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: We're launching a new distribution center and are seeking a passionate Learning Manager to build and lead learning programs that empower our workforce from day one. Join us to shape a culture of growth, safety, and operational excellence! Monday - Friday daylight Job Duties and Responsibilities Learning Development & Facilitation: Collaborate with cross functional leaders to identify and facilitate all learning needs in critical areas of DC/MFC Operations; this includes Operations, Safety, HR, Compliance, Leadership Skills, On-boarding, etc. When necessary, collaborate with Learning team to adapt learning content to meet the needs of the DC Operations team and DC hourly teammates to meet the needs of a specific DC Oversight of teammate compliance for required learning and work with teammate and their leadership to develop a plan(s) to rectify Support New Teammate On-boarding by scheduling and executing on-boarding and act on survey results and check-in findings to ensure teammate engagement and drive new teammate retention This role has the potential to have direct reports. Oversee the DC Learning Group Leads & Operational Trainers: Ownership of candidate selection, Train the Trainer Program, on-boarding and timely facilitation for newly selected Learning Group Leads and Operational Trainers Primary source of coaching, guidance, and support to the learning team; responsible for ensuring that champions are working with teammates to complete their on-boarding and ongoing learning throughout employment Provide coaching and feedback to Learning Group Leads and Operational Trainers as needed Teammate Coaching & Development: Support low-performing PAR team members identified through regular meetings; work with Supervisor/Manager to build a recovery plan with teammate buy-in and commitment and manage Learning Leads to help complete necessary training for teammate to improve; provide coaching and guidance to Group Learning Leaders within the department Help leadership to build a culture focused on safety, engagement, and development through learning Evaluate SME Effectiveness: Collaborate with Learning Group Leads to identify opportunities identified through reporting (productivity, accuracy, process breakdowns, cross-learning needs, etc.) Collaborate with fellow DC Learning Managers, the learning team, and site HR & DC Ops leadership to build learning consistency across all DCs Ensure that learning materials and programs are current, accurate, and effective; responsibilities will also include suggesting enhancement and modification to improve engagement, learning, and retention to meet the changing needs of the business. Ensure learning checklists are current and accurate Act as a champion for PAR adherence, strong coaching & feedback practices, productivity, accuracy, and preferred work methods throughout the Distribution Center QUALIFICATIONS: Bachelor's Degree; in lieu of Bachelor's Degree, 5-7 years of experience 3-5 years eperience in DC Ops Supervisory and/or Learning Lead experience highly preferred Bilingual in English/Spanish preferred

Posted 30+ days ago

Retail Cashier-logo
Dick's Sporting Goods IncLeominster, MA
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: Our store associates are passionate about creating a hassle-free shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize. They are constantly learning, supporting their team across all departments, and contributing to an overall fun store culture! ROLE RESPONSIBILITIES: Greet everyone and proactively approach customers to support their shopping experience Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in their sport or activity Uphold company standards for merchandise presentation of the best brands in sporting goods Promote company programs (i.e., warranty sales, loyalty program, seasonal promotions, etc.) Create an inclusive store environment where everyone (associates & customers) feels welcome, safe, and is treated with respect As business needs arise, other tasks may become necessary to support the team and the store QUALIFICATIONS: Flexible availability - including nights, weekend, and holidays Prior retail sales, cashier, or customer-focused experience preferred All Teammates are required to adhere to all safety policies and procedures. Targeted Pay Range: $15.00 - $22.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

Posted 30+ days ago

Retail Sales Associate Apparel-logo
Dick's Sporting Goods IncTopeka, KS
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize. Greet everyone and proactively approach customers to understand their needs and support their shopping experience. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect. Take an all-hands-on-deck approach to support the team across the store. Perform other tasks as assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented QUALIFICATIONS: Prior retail sales, cashier, or customer-focused experience preferred. Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Posted 30+ days ago

Retail Customer Service Specialist (Part-Time)-logo
Dick's Sporting Goods IncPittsburgh, PA
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: OVERVIEW: The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations. Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience. Serve as primary customer service provider at the front end and liaison between customers and management. Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions. Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring department presentation standards; monitor Front End associates to ensure they are meeting performance expectations. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Promote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect. Take an all-hands-on-deck approach to support the team across the store. Perform other tasks as assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what great teammates look like at DICK'S Sporting Goods. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented QUALIFICATIONS: Prior retail sales, cashier, or customer-focused experience preferred. Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items occasionally (up to 5 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Posted 30+ days ago

Front End Lead-logo
Dick's Sporting Goods IncMorganton, NC
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: OVERVIEW: The Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their business / department. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates. Their ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates is how they differentiate themselves. Supports building and hiring a strong team by observing in-store interviews and department tours. Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture. Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events. Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level. Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable. Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates. Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the "why" behind tasks, plans, and processes (e.g., Protection Plans, Scorecards, Loss Prevention, etc.). Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience. Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Takes an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned by management. LEADERSHIP TRAITS: Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented Engagement Driver Talent Developer Effective Team Building Skills Plans & Aligns QUALIFICATIONS: Flexible availability - including nights, weekend, and holidays. Prior retail sales experience (or customer-focused experience) preferred. Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Posted 30+ days ago

Retail Sales Associate Footwear-logo
Dick's Sporting Goods IncSaginaw, MI
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: ROLE RESPONSIBILITIES: Our store teammates are passionate about creating a hassle-free shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize. Greet everyone and proactively approach customers to understand their needs and support their shopping experience. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect. Take an all-hands-on-deck approach to support the team across the store. Perform other tasks as assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented QUALIFICATIONS: Prior retail sales, cashier, or customer-focused experience preferred

Posted 3 weeks ago

Master Club Fitter-logo
Dick's Sporting Goods IncLeawood, KS
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: ROLE RESPONSIBILITIES: The Retail Master Club Fitter is responsible for building golfer relationships and working one-on-one with the golfer and teammate to ensure a positive club fitting experience. The Retail Master Club Fitter supports the Operations Sales Manager in achieving company objectives in sales performance, profit contribution and profit and loss controls by overseeing the sales effort in their department. The Retail Master Club Fitter is responsible for training and certifying all club fitters and must focus on driving sales specifically in services related areas, such as simulator, putting green, Special Orders, Pre-Owned, club fitting and repair programs, accessories, etc. Essential Functions: Consistently analyzes Golf sales reports and data to understand business results and opportunities and communicating the results to the teammates. Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested. Monitors the sales, customer service and operational efforts of the selling floor. Point of contact for customers and teammates to provide golf services knowledge and communicating the company's golf services standards. Maintains thorough knowledge of products and service, merchandise promotions, test merchandise and advertising. Manages store services sales by performing customer club fittings and repairs. Responsible for training teammates on all aspects of services; specialized selling techniques, services technology, etc. Management: Ensure department scheduling, workplace and daily teammate assignments are on task. Help communicate information to department teammates regarding Company initiatives, programs, promotions, services, etc. Assists the store management team with general supervision in the store accordance with Company policies and procedures including opening and closing the store and coverage as assigned - Key Carrier. Operations: Plans and executes all golf directives. Ensures the store is achieving shrinkage goal by partnering with teammates/management to set expectations on how to use merchandise for display and properly handle to ensure all is accounted for. Complies with all federal, state, and local regulations regarding store operations. All other tasks assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented QUALIFICATIONS: 1-3 years retail experience preferred 1-3 years golf industry experience preferred

Posted 30+ days ago

Retail Sales Associate Apparel-logo
Dick's Sporting Goods IncClearwater, FL
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize. Greet everyone and proactively approach customers to understand their needs and support their shopping experience. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect. Take an all-hands-on-deck approach to support the team across the store. Perform other tasks as assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented QUALIFICATIONS: Prior retail sales, cashier, or customer-focused experience preferred. Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Posted 2 weeks ago

Retail Sales Associate Footwear-logo
Dick's Sporting Goods IncSouth Charleston, WV
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: OVERVIEW: Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize. Greet everyone and proactively approach customers to understand their needs and support their shopping experience. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect. Take an all-hands-on-deck approach to support the team across the store. Perform other tasks as assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented QUALIFICATIONS: Prior retail sales, cashier, or customer-focused experience preferred. Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Posted 30+ days ago

Retail Sales Lead Golf-logo
Dick's Sporting Goods IncOxford, MS
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: OVERVIEW: The Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Lead is the in- store expert of their business / department. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates. Their ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates is how they differentiate themselves. Supports building and hiring a strong team by observing in-store interviews and department tours. Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture. Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events. Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level. Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable. Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates. Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the "why" behind tasks, plans, and processes (e.g., NSPP, Scorecards, LP, etc.). Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering a hassle-free shopping experience. Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Takes an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned by management. LEADERSHIP TRAITS: Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented Engagement Driver Talent Developer Effective Team Building Skills Plans & Aligns QUALIFICATIONS: Flexible availability - including nights, weekend, and holidays. Prior retail sales experience (or customer-focused experience) preferred. Golf experience preferred. Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Posted 30+ days ago

Dick's Sporting Goods Inc logo

DC Learning Manager - Fort Worth Tx

Dick's Sporting Goods IncFort Worth, TX

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Job Description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW:

We're launching a new distribution center and are seeking a passionate Learning Manager to build and lead learning programs that empower our workforce from day one. Join us to shape a culture of growth, safety, and operational excellence!

Monday - Friday daylight

Job Duties and Responsibilities

Learning Development & Facilitation:

  • Collaborate with cross functional leaders to identify and facilitate all learning needs in critical areas of DC/MFC Operations; this includes Operations, Safety, HR, Compliance, Leadership Skills, On-boarding, etc.
  • When necessary, collaborate with Learning team to adapt learning content to meet the needs of the DC Operations team and DC hourly teammates to meet the needs of a specific DC
  • Oversight of teammate compliance for required learning and work with teammate and their leadership to develop a plan(s) to rectify
  • Support New Teammate On-boarding by scheduling and executing on-boarding and act on survey results and check-in findings to ensure teammate engagement and drive new teammate retention
  • This role has the potential to have direct reports.

Oversee the DC Learning Group Leads & Operational Trainers:

  • Ownership of candidate selection, Train the Trainer Program, on-boarding and timely facilitation for newly selected Learning Group Leads and Operational Trainers
  • Primary source of coaching, guidance, and support to the learning team; responsible for ensuring that champions are working with teammates to complete their on-boarding and ongoing learning throughout employment
  • Provide coaching and feedback to Learning Group Leads and Operational Trainers as needed

Teammate Coaching & Development:

  • Support low-performing PAR team members identified through regular meetings; work with Supervisor/Manager to build a recovery plan with teammate buy-in and commitment and manage Learning Leads to help complete necessary training for teammate to improve; provide coaching and guidance to Group Learning Leaders within the department
  • Help leadership to build a culture focused on safety, engagement, and development through learning

Evaluate SME Effectiveness:

  • Collaborate with Learning Group Leads to identify opportunities identified through reporting (productivity, accuracy, process breakdowns, cross-learning needs, etc.)
  • Collaborate with fellow DC Learning Managers, the learning team, and site HR & DC Ops leadership to build learning consistency across all DCs
  • Ensure that learning materials and programs are current, accurate, and effective; responsibilities will also include suggesting enhancement and modification to improve engagement, learning, and retention to meet the changing needs of the business.
  • Ensure learning checklists are current and accurate
  • Act as a champion for PAR adherence, strong coaching & feedback practices, productivity, accuracy, and preferred work methods throughout the Distribution Center

QUALIFICATIONS:

  • Bachelor's Degree; in lieu of Bachelor's Degree, 5-7 years of experience

  • 3-5 years eperience in DC Ops Supervisory and/or Learning Lead experience highly preferred

  • Bilingual in English/Spanish preferred