Housekeeping Supervisor

Company Information: Fivestone Management, LLC is a property management company based in Fort Worth, Texas, offering comprehensive solutions for the real estate industry. Since 2012, we have delivered multifamily, retail, office, and industrial property management services throughout North and West Texas.

At Fivestone Management, our goal is to create a thriving environment for the communities we manage. When you work with us, you become part of a team that values and champions individuals who bring their unique but equal strengths to the table. In return, we trust that each team member will deliver an outstanding experience to our residents.

Location: Kermit, TX

Website: www.wilksbrothers.com

We do not offer visa sponsorship for this position.

Benefits: 

• Competitive Compensation Package
• Medical + Dental + Vision Coverage
• 401K + Company Match
• Life Insurance + Long Term Disability Coverage – 100% Company Paid
• Health Savings Account (HSA)
• Gym Reimbursement Program
• Tuition Reimbursement Program
• Wellness Check Program - Insurance Premium Discounts
• EAP Resources
• Voluntary Benefit Offerings
• Paid Holidays
• Paid Time Off (PTO)

 

Position Summary: The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department, ensuring all guest rooms, public areas, and back-of-house areas are cleaned and maintained to the highest standards. The role includes supervising housekeeping staff, coordinating daily workloads, inspecting rooms and facilities, and ensuring adherence to safety and cleanliness protocols.

 

Key Roles / Responsibilities:

• Supervise, train, and schedule housekeeping staff including room attendants, public area cleaners, and laundry personnel.
• Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness and adherence to hotel standards.
• Coordinate daily room cleaning assignments based on occupancy and special requests.
• Monitor inventory levels of cleaning supplies and linen, and report shortages to management.
• Ensure all housekeeping staff follow safety procedures and hotel policies.
• Assist in onboarding and continuous training of staff on cleaning procedures and guest service.
• Respond promptly to guest requests and ensure their satisfaction.
• Collaborate with the front office and maintenance teams to ensure room readiness and resolve any issues.
• Report maintenance concerns or damaged items promptly to the appropriate department.
• Maintain accurate records of cleaning activities, inspections, and employee performance.

 

Required Education, Experience, and Qualifications:

• High school diploma or equivalent; additional hospitality training or certification is a plus.
• 2+ years of experience in housekeeping, with at least 1 year in a supervisory role.
• Strong leadership, communication, and organizational skills.
• Knowledge of cleaning procedures and cleaning equipment.
• Ability to work flexible schedules including weekends and holidays.
• Proficient in basic computer operations and hotel management software (preferred).
• Physically fit and able to stand/walk for extended periods and lift moderate loads.

 

Working Conditions:

• Environment, such as an office or outdoors.
• Exposures encountered, such as hazardous materials, loud noise, or extreme heat/cold.
• Essential physical requirements, such as climbing, standing, stooping, or typing.
• Physical effort/lifting, such as sedentary - up to 10 pounds; light - up to 20 pounds; medium - up to 50 pounds; heavy - over 50 pounds.
• Indicate if required to work weekends, nights, or be on-call as a regular part of the job.
• Travel requirements.
• Emergency staff designations

#KERMITMPS #LI-ONSITE  #LI-HU1

This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change.  Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible.

I acknowledge that I have read and understand the description of this position and have had the opportunity to ask my supervisor about any points I did not understand. I hereby state that I can perform the essential functions of this position with or without reasonable accommodation.