Patient Coordinator (Sleep Therapy)

Essential Duties and Responsibilities:

• Display good phone skills while scheduling home sleep studies at a high volume.
• Explain out of pocket expenses patients are responsible for including deductibles and co-insurance
• Maintain home sleep testing devices, including checking in, disinfecting/sterilizing, downloading data, programming and packing for shipment.
• Is professional and courteous when interacting with customers.
• Educates patients about Sleep Apnea, Home Sleep testing, Sleep Apnea therapies including the differences between PAP therapy.
• Ensures that patients are being tested at the ideal establishment depending on patient's insurance, financial resources and physical needs.
• Is responsible for orientation and training of subordinate or newly hired staff member.
• Is responsible for the maintenance of records, charting, clinical files, equipment records, preventative maintenance records, and other necessary documentation.
• Coordinate with company staff to accomplish the work required to convert referrals into sleep studies.
• May perform other duties not specifically listed in this position description as assigned by the management.
• Other duties/projects as assigned.

 

Minimum Qualifications

• 1-3 years of administrative and clinical experience in an office setting preferred, but not required.
• Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc.

 

Physical Demands

• Sitting, standing, walking.
• Operation of office equipment and computer

 

Competencies

• Technical Capacity
• Customer/Client Focus
• Communication Proficiency
• Initiative
• Collaboration

 

You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m.– 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive  listing of  activities,  duties  or  responsibilities  that  are  required  of  the  employee   for   this   job. Duties and responsibilities may change at any time with or without notice.