Business Banking Commercial Administrator

Union Savings BankDanbury, Connecticut

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Job Description

The Business Banking Commercial Administrator provides administrative support to the Business Banking Department. They work with Clients to provide guidance on next steps with the loan process and timely resolution to their questions and requests. They also prepare closing documentation for Commercial Loan and Mortgage.

Client Support

Follow and uphold USB Customer Service Standards in interactions with internal and external customers.
Serve as a resource by answering questions from Clients, attorneys and Loan Officer regarding pending loan files, and/or next steps.

Loan Administration

Oversee loan requests through the lending process to ensure all required information and documentation is in place and be the liaison with Credit Administration, Client and Lending Officers.
Prepare Commitment Letters for review by Loan Officer.
Utilize systems and other data search engines to request the following reports: UCC-1, Credit Reports and Flood Determinations. Be able to review and understand each report.
Ensure all credit files are completed and in compliance with internal policy and procedures, as well as regulatory compliance for all approved, declined and withdrawn loans (use post closing checklist).
Prepare loan documents utilizing LaserPro and/or internal templates. Ensure all information is accurate and fees are documented. Work with Loan Officer and/or Attorney to ensure loans are closed timely and without errors.
Ensure all HMDA/CRA data is gathered and documented in system.
Design and monitor various database reports including application status report. Take appropriate action to ensure loans are processed and closed within regulatory guidelines and time frames.
Make recommendations to current work flows to streamline efficiencies and improve productivity.
Maintain knowledge and adhere to regulatory compliance of but not limited to: CIP, Flood, CRA/HMDA, Appraisal and Environmental processing, Collateral deficiencies, Credit Reports- Red Flag, Overdraft processing and Loan Exceptions.

Staff Support

Perform Quality Control Review of loan documents generated by Business Banking Department members.