Office of Communications - Graduate Assistant - Team Store Sales Manager

Job Title: Graduate Assistant - Team Store Sales Manager

Department: Office of Communications

Supervisor: Cameron McClellan/ Elaina Huffman

Starting Rate of Pay: $12.00

Length of Time: Eligible for rehire on a semester basis.

Department Description

The High Point University Office of Communications is a team of creative professionals who are passionate about sharing the High Point University experience with the world. We serve as the primary point of contact for all High Point University communications efforts, both internal and external. We support departments on campus with web design, social media, media relations, photography and video production, and branding.

Job Description

The Team Store Manager is responsible for assisting customers as they shop within the store. This includes greeting customers, answering questions related to the merchandise and store policies and locating items for customers.

Job Location/ Hours Required

• Ability to work a variety of hours, including nights, weekends, and special events
• The candidate will perform all job duties at the Team Store in the Nido and Mariana Qubein Arena.
• Hours may vary depending on the job requirements and special events; however, the maximum number of hours a graduate student employee may work per week is 20 hours.
• Available to work a flexible schedule that meets the needs of the Team Store, including days, evenings, holidays, and weekends.
• Must be available a minimum of two (2) shifts Monday through Friday and have weekend and/or evening availability that meets the needs of the Team Store and Arena events and business, including basketball games.
• Availability during weekday mornings for inventory management.  

Responsibilities:

• Reports to the Brand Manager in the Office of Communications
• Performs cash and mobile POS duties in an efficient and timely manner while maintaining a high level of guest service
• Provide an accurate weekly inventory report
• Assists customers in finding retail solutions that best meet their needs
• Previous experience in the retail or service industry
• Act as manager for all team store sales associates
• Other duties as assigned

Required Qualifications:

• The job may require lifting boxes that weigh up to 20 lbs. and climbing a ladder
• Previous experience in retail or the service industry
• Comfortable talking in front of large groups of people
• Bachelor’s degree required

Desired Skills:

• Self-starter working independently with strong interpersonal skills
• Strong communication skills and resourcefulness
• Drives Store results by suggesting additional items to customers to meet their needs
• Ability to demonstrate strong Guest-focused engagement on and off the sales floor
• Ability to lead others