Loan Accounting Specialist II

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Job Description

Regularly works on tasks that are varied and complex. Applies full range of specialized skills and job knowledge; frequently adapts procedures, techniques, tools, materials, and/or equipment to meet specialized needs; may serve as lead; performs broad and/or focused assignments under general supervision; originality and ingenuity are often required to help establish procedures in functional area; relies on experience and judgment to plan and accomplish assigned tasks.

• Categorize incoming mail for the loan accounting team
• Apply payments and manage a variety of written requests from borrowers.
• Manage daily faxed/email requests for payoff amounts and VOM’s (Verification of Mortgage).  Generate payoff letters/VOM’s and forward them to the borrower or approved third party as necessary.
• Field phone calls from borrowers and approved third parties. (this includes a staffed queue line). Escalate inquiries as necessary to the supervisor or Manager.
• Scan deposits for banking
• Scan documents to Metaviewer
• Research returned mail and notate accounts
• Research returned checks and send to updated address.
• Research and void stale dated checks monthly.  Create wire and corresponding journal entry for money going back on to an active account.  Create journal entries for money being turned over to the PA treasury.
• Other duties as assigned by Manager/Supervisor, including but not limited to: answering questions and providing assistance to borrowers transferred from the Solutions Center.

Qualifications

Associate of Science - Accounting, Hybrid a minimum of two days in office, Relevant professional experience (1-3 years)

Experience

Relevant professional experience (1-3 years)

EEO Statement

As an employer, PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all employees and applicants for employment receive equal opportunities in all aspects of employment. There are numerous policies in place at PHFA to help us honor this commitment.

The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, disability, family status, gender, national origin, political affiliation, race or religion.

Diversity Statement

PHFA values, honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff, and in all programs and services offered.