Contractor Relations Specialist

Love Your Mondays again!

Join the Future of Connectivity with Metronet and Vexus!

Are you ready to launch your career with one of the nation's fastest-growing fiber-optic powerhouses? Welcome to Metronet and Vexus, where we don't just build networks; we build communities.

Recently, Metronet acquired Vexus, and effective January 1, 2025, all Metronet and Vexus associates will be combined into one organization: Metronet. The Vexus brand will remain during the transition.

Job Summary:

Reporting to the Manager of Contractor Relations, the Contractor Relations Specialist serves as a key liaison between the company and external contractors supporting telecommunications installations. This role is responsible for managing contractor relationships and maintaining accurate, timely documentation related to Purchase Orders (POs), contract changes, and project deliverables.

What you will be doing:

• Produce rate cards for the on-boarded partner and verify rates have been approved by the Senior Directors of the markets and upload those rates to the appropriate systems
• Serve as the main point of contact for all third-party contractors supporting network maintenance projects.
• Establish and maintain positive, productive relationships with contractor firms and their representatives.
• Understand and read a project map to compare with submitted work to validate before approving payment.
• Respond to invoicing concerns from the contractors and work with the local teams to answer questions or concerns for the contractors.
• Coordinate with internal teams to ensure work is completed timely.
• Respond to and resolve day-to-day contractor inquiries via email and phone.

What You Need For This Position:

• 3+ years of experience in contractor/vendor management, preferably in telecommunications, utilities, or construction
• Working knowledge of fiber optic construction or maintenance is preferred
• Strong understanding of contract terms, scopes of work, and risk mitigation
• Excellent communication and conflict resolution skills
• Organizational and time management skills
• Availability to travel up to 10%

Metronet is an equal-opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran

Join us and find out what it means to love your career!

At Metronet, we are the nation's largest independently owned 100% Fiber Optic company founded in the Midwest. We are customer-focused and provide cutting-edge fiber optic communication services, including fiber internet and full-featured Fiber Phone. We have been growing communities since 2005 and have built networks in more than 250 cities across 16 states.

We are proudly recognized as a Top Diversity Employer by Diversity Jobs in 2022. We believe in our people by growing their talent, offering career paths, advancement opportunities and skill development.

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