Donor Engagement Specialist

The Donor Engagement Specialist inspires and cultivates ongoing generosity among IMB's emerging giver base. This individual manages a strategic portfolio of givers identified by giving frequency, cumulative giving, or capacity indicators-focusing on relational engagement, reactivation, and movement toward mid-level and major gift cultivation. This role provides continuity in donor engagement, closing the gap between mass communications and personal stewardship. Through thoughtful communication, coordinated campaigns, and compelling engagement tools, this person ensures givers are actively engaged in God's global mission through the IMB.

Location: Richmond, VA Headquarters

Rate: Salary commensurate with experience + great benefits!

Responsibilities:

• Cultivates an assigned portfolio of givers through personal outreach, expressions of gratitude, impact updates, and strategic gift invitations.
• Develop tailored cultivation plans aligned with giving capacity and engagement readiness.
• Guide and encourage relationships in their portfolio along their established plan.
• Proactively partner with the prospect research manager and mid-level and major gift officers for seamless portfolio elevation when warranted.
• Accurately records all donor interactions and engagement activities in Virtuous CRM, including phone calls, texts, emails, visits, gift invitations, and notes. Maintains data hygiene standards and tracks key metrics to support reporting and strategy development.
• Collaborate with the Chief Advancement Officer to design and execute targeted initiatives, including giving councils, donor reactivation strategies, and cultivation campaigns. Provides independent leadership strategies to reengage givers through multi-channel efforts and storytelling.
• Actively pursues ongoing education in relationship-based fundraising, CRM tools, giving trends, and philanthropic ethics, and contributes learnings to team development or onboarding practices.
• Builds awareness of missiological principles, peer development models, and emerging IMB giving strategies.

Requirements:

• Bachelor's degree, preferred
• At least 3+ years of experience in fundraising, development, or a related field
• Proven track record of building relationships and cultivating donors
• Ability to think strategically and develop tailored cultivation plans
• Skilled in message tailoring, donor storytelling, and written/relational correspondence
• Experience with CRM software (Virtuous or similar) and data management
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively as part of a team
• Passion for missiological principles and emerging giving strategies
• Demonstrates strong attention to detail and organization in daily donor-related tasks

Benefits and Perks:

• Medical insurance with choice of 3 plans, dental, vision, HSA and FSA benefit plans (and more!)

• Short- and long-term disability and basic life insurance coverage (employer paid) - with supplemental coverage available

• 403(b) Retirement Plan Savings - with 5% employer contribution plus up to a 4% matching contribution, fully vested after 3 years

• 21 days of paid time off accrued in the first year, plus 11 paid holidays and the week between Christmas and New Years

• Volunteer Mission Trip Benefits so you can experience mission life first hand by working with our teams overseas

• Tuition discounts - including 100% tuition free from SEBTS for you and your children

• See a summary of our comprehensive benefits package for full time regular and contract employees here.

Worker Type:

Employee

Regular

Time Type:

Full time