Palliative Care Coordinator/Medical Assistant

At Big Sky Home Health, Palliative, and Hospice we believe in giving you the support, autonomy, and tools to provide life changing care to your patients. Through our “customer second” model we want you to feel fulfilled in what you do every day. Big Sky Home Health, Palliative and Hospice has built a reputation as being one of the “go to” facilities in Missoula/Ravalli to provide care. With a fantastic team of knowledgeable and experienced staff we strive to provide life changing care to all of our patients. However, we also know to provide the best care we can, our staff also needs to be supported and fulfilled. We have always prided ourselves on a culture of inclusivity, kindness, accountability, and togetherness. So rest assured, you matter. We know it takes a special person to consider working in hospice and we want to make your experience fulfilling and meaningful. As you are surrounded by people who are passionate about and love what they do, we will always support and care for you. We also understand your time is valuable so we continue to offer competitive pay and flexible schedules. Whether you are just starting your journey as an RN, looking for a change of pace, or are a veteran hospice nurse. We would love to talk to you and share a bit of ourselves with you.

Overview
The Care Coordinator plays a vital role in ensuring that patients receive comprehensive and efficient care. This position involves working closely with healthcare providers, patients, and their families to facilitate communication and coordinate services. The ideal candidate will have a strong understanding of medical terminology and experience in medical or dental office settings.

Duties

• Serve as the primary point of contact for patients, addressing inquiries and providing information about services.
• Coordinate patient appointments, ensuring timely access to care and managing scheduling conflicts.
• Maintain accurate patient records and documentation in compliance with healthcare regulations.
• Collaborate with medical staff to ensure continuity of care and effective communication among all parties involved.
• Assist in the management of medical administrative tasks, including insurance verification and referral processing.
• Educate patients about treatment plans, medications, and follow-up care instructions.
• Support the overall operations of the office by performing clerical duties as needed.

Requirements

• Proficiency in medical terminology is essential for effective communication within the healthcare environment.
• Previous experience in medical administrative support or working in a medical or dental office is preferred.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Excellent interpersonal skills to foster positive relationships with patients, families, and healthcare providers.
• Attention to detail to ensure accuracy in patient records and communications.
• Ability to work collaboratively within a team-oriented environment while also being self-motivated.

This role is crucial for enhancing patient experiences and ensuring that they receive the highest quality of care throughout their healthcare journey.