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Patient Access Specialist - Substance Use Disorder Program

Neighborhood Health AssociationToledo, OH
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Job Description

Neighborhood Health is a second-chance employer, but full transparency is required. Applicants must disclose any background issues, including arrests, time served, probation, DUIs,, or related matters-even if advised they may not appear. Failure to disclose will result in withdrawal of the job offer or termination of the hiring process

Neighborhood Health Association is seeking a full-time Patient Access Specialist to support care coordination for members of the Recovery Community Resource Center providing outreach services to our community.

Job Requirements:

  • Lived experience preferred with substance use disorders (SUD) to better support our community and the patients we serve
  • Experience serving individuals with Substance Use Disorder (SUD) and co-occurring disorder
  • Represent NHA in our community to patient referral sources and partners representing the courts, homeless organizations and those serving pregnant women populations to identify individuals for services
  • Excellent communication and interpersonal skills with the ability to develop and foster partnerships
  • Must be sensitive to cultural, religious and ethnic diversity

Please provide your salary requirements when you apply to be considered for an interview for this position.

Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, health care for the homeless, women's health center, senior centers, and a full-service pharmacy with lab services on site.

For more than 50 years, NHA has placed a strong focus on prevention and empowering individual responsibility in managing their health care and overall well-being. Our services are acutely responsive to the needs of everyone throughout the communities we serve, providing excellent care and the best health practices.

Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one's own health regardless of the ability to pay.

We are a drug free workplace, and an Equal Opportunity Employer