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Senior Research Program Manager

Spring HealthNew York City, NY

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Job Description

We are looking for a senior research program manager to join our Health Economics and Outcomes Research team. The research program manager will own end-to-end management of our clinical study activities-from protocol initiation through close-out-ensuring timelines, quality, and compliance. This is a full-time position that is fully remote.

What You'll Be Doing

  • Develop and maintain detailed project plans, timelines, and budgets for clinical studies
  • Track and report study progress against key milestones, proactively identifying risks, process gaps, and implementing mitigation strategies.
  • Coordinate cross-functional timelines, and ensures on-time, within-budget execution of all clinical projects
  • Oversee protocol adherence and compliance activities, including IRB submissions, financial tracking, and management of study protocols in alignment with GCP and regulatory standards
  • Conducts daily reviews of quality and study-related records, initiates internal audits, identifies nonconformance's, and ensures corrective actions to maintain data integrity

What Success Looks Like in This Role

  • On-time Study Milestones: ≥ 90% of project milestones (study launch dates, targeted patient enrollment within planned timelines) met as scheduled.
  • Vendor Performance: ≥ 90% of vendor deliverables completed on time and within budget.
  • Retention Rates: ≥ 85% patient retention through primary endpoint.

What You'll Bring

  • Bachelor's or advanced degree in Life Sciences, Nursing, Pharmacy, or related field.
  • 5-7 years of total experience, including 3+ years of hands-on experience in clinical operations or program management, preferably within mental health, biotech or pharma.
  • Solid knowledge of clinical trial lifecycle, GCP, FDA/EMA regulations.
  • Proven track record managing multiple, concurrent studies with cross-functional teams.
  • Exceptional organizational, communication, and stakeholder-management skills.

The target base salary range for this position is $136,500-$158,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

  • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
  • Employer sponsored 401(k) match of up to 2% for retirement planning
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
  • We offer competitive paid time off policies including vacation, sick leave and company holidays.
  • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
  • Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals.
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
  • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
  • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
  • Up to $1,000 Professional Development Reimbursement a year.
  • $200 per year donation matching to support your favorite causes.

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