Senior Executive Assistant - GTM

Your Impact on Our Mission

As the Executive Assistant to our Sales, Revenue, and Marketing teams, you will play a pivotal role in ensuring our most externally visible teams operate with poise, precision, and excellence. Reporting to our Chief Commercial Officer, you will serve as a strategic and creative business partner to our commercial leaders, elevating the internal and external experience through thoughtful calendar management, elevated event execution, client interactions, and high-end gifting and hospitality. Your ability to anticipate needs, handle details with polish, and turn a "no" into a "yes" will create a lasting impact across Zocdoc's client relationships and brand reputation.

You'll Enjoy This Role If You Are…

• Polished, poised, and highly professional-especially in client-facing settings.
• Exceptionally tasteful with strong judgment and impeccable attention to detail.
• Autonomous, strategic, and creative-you know how to anticipate and deliver elevated experiences.
• Energized by event planning, client hospitality, and curating memorable touches that leave lasting impressions.
• Deeply organized and experienced in navigating shifting priorities with grace.
• Calm under pressure and driven by results.
• An exceptional communicator across all mediums (verbal, written, in-person).
• Discreet, thoughtful, and respectful in all interactions, both internal and external.
• Curious and collaborative, with a team-first mindset.

Your Day-to-Day Is…

• Managing complex and dynamic calendars for Sales, Revenue, and Marketing leaders, coordinating meetings across multiple time zones and stakeholders.
• Orchestrating high-end client events, dinners, and off-sites-from concept to execution-with attention to venue, design, flow, and guest experience.
• Handling all travel planning and logistics, ensuring elevated, seamless experiences for executives and clients alike.
• Supporting external-facing engagements with an eye for polish, readiness, and brand alignment.
• Collaborating with cross-functional teams (Marketing, Operations, G&A) to deliver strategic event and gifting experiences that reinforce our brand and relationships.
• Managing gifting programs for key clients, partners, and prospects-curating with taste, sourcing with care, and tracking with precision.
• Preparing briefing materials, agendas, and follow-ups for executive meetings and client-facing engagements.
• Supporting internal events and team celebrations with a flair for thoughtful, brand-aligned touches.
• Maintaining operational excellence, from expense reports to vendor coordination and documentation.
• Partnering with the broader EA team on company-wide initiatives and shared knowledge.
• Anticipating needs and solving problems before they arise-constantly looking around corners.

You'll Be Successful in This Role If You Have…

• 5-8+ years of experience as an Executive Assistant or Chief of Staff-type role supporting Sales, Revenue, Marketing, or Client Services leaders.
• Experience managing client-facing logistics, hospitality, and high-end event coordination.
• Strong knowledge of luxury gifting, culinary experiences, and hospitality trends.
• A deep understanding of what "elevated experience" looks like-and how to deliver it under pressure.
• Exceptional communication and relationship-building skills with stakeholders of all levels.
• The ability to balance creativity with execution-bringing ideas to life while delivering results.
• High emotional intelligence and cultural fluency-able to navigate sensitive and high-stakes settings with grace.
• Deep discretion and ability to handle confidential matters with integrity.
• Meticulous organization, sound judgment, and a bias for action.

Time Expectations

• Regular Schedule: Monday-Friday, 9 AM-6 PM
• Hybrid Role: Minimum of 3 days/week in the office

Benefits:

• Flexible, hybrid work environment
• Unlimited PTO
• 100% paid employee health benefit options
• Employer funded 401(k) match
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave (for employees with 5+ years of service)
• Competitive parental leave
• Cell phone reimbursement
• Great Place to Work Certified
• Catered lunch everyday along with snacks
• Commuter Benefits
• Convenient Soho location