Retail & Marketing Intern

Role Overview

The Retail & Marketing Intern is responsible for supporting the performance, profitability, optimization and development of the internal and external network in Piaget North America, in line with the Maison's and the market global strategy. Duration is between August 2025- December 2025.

Responsibilities

COMMERCIAL PERFORMANCE ANALYSIS AND MONITORING:

• Support monitoring commercial targets and KPI's
• Support implementation of incentives, animate and track performance
• Support the implementation of action plans in the retail network
• Support ensuring a proper follow-up and reporting of the internal and external network results (sales, KPI's)
• Support monitoring and update the Boutique commercial plans
• Support Retail team in the construct of tactical plans per month to reach commercial targets
• Support preparing business reviews and presentations for corporate visits
• Support preparing monthly inspire IB and EB meetings as well as quarterly IB and EB townhalls
• Assist and support Commercial Director, Retail manager, CRM manager and Boutique Directors with adhoc requests.

BOUTIQUE ACTIVATION SUPERVISION

• Support tailoring a boutique activation catalogue for the North America region in collaboration with the CRM team
• Support the implementation of VM and windows in the retail network
• Support taskforces for key activations
• Support boutique activations follow-up (ROI results)
• Collaborate on a new gift strategy (ACE program) in collaboration with the CRM team
• Support working on partnerships with IB & EB

BOUTIQUE OPERATIONS SUPERVISION

• Visit boutiques in order to control all the business aspects and check application of all guidelines (boutique check-list fixed by HQ and Richemont, uniforms, petty cash, flowers, catering, grooming); this includes at minimum bi-weekly visits to our New York boutique(s).
• Ensure boutique teams are aware and aligned on the Brand's standards (experience, service, sales skills)
• Support developing a Business oriented approach and positive mindset in the network.
• Supply, order and organization for all retail network (including uniforms, gwp's, boutique daily, office and ad hoc activation supplies)
• Invoice processing, PO creation, manage payment of vendors and invoices for boutiques and support budget management for retail team.

OBJECTIVES

COMMERCIAL PERFORMANCE ANALYSIS AND MONITORING

• Support preparing one business review per month in collaboration with commercial team
• Tailor a new gift strategy (ACE program) excluding competing brands, including 3 tiers and types of clients
• Consistently plug performance files received from different stakeholders into TEAMS to ensure easy access
• Update the network file regularly to keep it up-to-date
• Support monitoring the IB and EB sales targets and support Commercial Director in the implementation of corrective actions

BOUTIQUE ACTIVATION SUPERVISION

• Support creating successful boutique activations in terms of ROI, especially for key momentums
• Support building strong and successful partnerships
• Support of boutique teams and offering support with boutique activations' organization, execution and follow up
• Seamless collaboration with the CRM team

BOUTIQUE OPERATION SUPERVISION

• Visit the boutiques to discuss operations topic, ensure outstanding boutique conditions and ensure HQ guidelines are respected (catering, grooming, uniforms, flowers…)

Qualifications

• Excellent communication and organizational skills both written and verbal.
• Takes initiative and provides complete follow through on all aspects of responsibility.
• Has a "team player" spirit and the ability to work well within a group/team dynamic.
• Shows innovation and initiative in setting customer care standards.
• Proficiency with SAP and Microsoft Office software
• Data analytical mindset with retail KPI understanding
• Enthusiastic, self-confident and self-motivated with a positive attitude at all times.
• Able to work flexibly, embrace and manage change.
• Ability to Analyse, Forecast and Strategize.
• Very organized and able to handle multiple projects at once.
• Tech savvy.
• Must be able to lift up to 5 lbs and manipulate cases, fixtures, trays, etc.
• Must be able to work a retail schedule in boutique including weekends & holidays as needed.

Salary: $20-25/Hourly

"Always do better than necessary" is the motto which drives all of us to deliver the most extraordinary creations.

So are you ready to join the 5th generation of the family and ignite golden moments amongst our people?

We can't wait to welcome you!

Nearest Major Market: Manhattan

Nearest Secondary Market: New York City