A/R Specialist - Accounting

Title: A/R Specialist 

Division: Accounting 

Summary: LJA is an employee-owned company, and our people carry pride into their projects and their workplaces. We have talented employees across the nation and are always looking for exceptional individuals to join the LJA team.  With 46 office locations, LJA is growing and ready for talented people to help us build our future.  We offer great benefits and are 100% employee owned. 

Experienced Accounts Receivable/Collections professional who works under minimum supervision; integral part of accounting team working with operating groups, support staff and accounting management.  

General Responsibilities: 

• Accurately posting payments (including third-party payments, adjustments, denials, and patient payments) to customer accounts, using both electronic and manual methods for multiple entities
• Reconciling bank deposits to the amounts recorded in the accounting system, ensuring accuracy and completeness of financial data.
• Review and verify the accuracy of A/R and other documentation as warranted 
• Investigating and resolving discrepancies between payments received and invoices, which may involve contacting customers or other departments. Support Manager to establish, maintain, and improve operational processes and relationships, both internal and external 
• Ability to analyze payment information, identify discrepancies, and resolve issues
• Generating reports related to cash application, such as daily, weekly, or monthly summaries of payments received and applied
• Monitor and manage the A/R mailbox, providing the highest-level customer service regarding accounts receivable and cash application issues by responding to customer requests in a timely manner 
• Collaborate with cross-functional teams to address cash application issues 
• Identifying areas for improvement in the cash application process and collaborating with other teams to implement solutions
• Interact with various internal operations teams and project managers to assist with service and support for clients 
• Contacting customers to secure payment, resolve billing discrepancies, and negotiate payment arrangements  
• Provide customer service regarding collection issues, process clients’ refunds, demand letters, process and review account adjustments, resolve payment discrepancies and short payments 
• Maintaining accurate records of collections activities, generating reports, and preparing necessary documentation.   
• Assist with and/or File liens as appropriate 
• Assist in preparing supporting documentation for the annual audit 
• Ensuring compliance with company policies, accounting standards, and relevant regulations
• Understanding of basic accounting principles related to cash management and accounts receivable 

Required Experience: 

• 3-4 years of professional experience in Accounts Receivable and/or Cash Application required 
• Requires initiative based on familiarity with the organization and accounting practices and procedures 
• Ability to work effectively in a team environment; ability to accurately work under pressure in meeting deadlines