Certified Nursing Assistant (Cna) Or Certified Medical Assistant (Cma)

TruHealth is a division of American Health Partners, a multifaceted company with operations in multiple states. We own nursing homes, health plans for Medicare beneficiaries living in long-term care facilities, as well as divisions offering psychiatric care, home health, hospice, rehabilitation and specialty pharmacy services.

We offer competitive pay, generous benefits and advancement opportunities. We believe in caring for the people that care for patients and have many reward and recognition programs to highlight the awesome and important work our clinicians do each and every day.

JOB SUMMARY:

The Certified Nursing Assistant (CNA) will provide personalized healthcare to members under the direction of the clinical program manager or clinical team lead. The CNA supports the NP or PA's plan of care delivery and monitoring, alerting the NP/PA of any concerns or status updates. This position serves adults patients with acute and chronic medical conditions. Addressing the psychosocial needs of the members is a key component of the position.

ESSENTIAL JOB DUTIES:

To perform this job, an individual must accomplish each essential function satisfactorily, with or without a reasonable accommodation.

• Recognize and respond to the needs of members
• Provide medical care within the scope of training of licensure and in consultation with the covering NP/PA
• Observe residents' conditions, vital signs, activities of daily living, and report changes to the covering NP/PA as soon as possible
• Participate and assist with recreational and therapeutic activities for residents
• Work with RN Case Managers as part of an integrated care team (as applicable)
• Participate in the development of an individualized care plan and attend interdisciplinary Team meetings as needed
• Attend weekly case conferences as needed
• Conduct informal facility staff education and teaching to improve the effectiveness and efficiency of care delivery
• Other duties as assigned by supervisor

JOB REQUIREMENTS:

• Maintain thorough and timely documentation of services rendered in the member's chart
• Practice in a cost-effective manner
• Adhere to policies and procedures relating to the provision of clinical and related services
• Ability to effectively communicate and interact with multicultural and multi-age populations with a strong focus on customer service
• Ability to adapt to change and manage time efficiently
• Self-directed and able to work with minimal supervision
• Adhere to and respect all policies regarding member's rights, anonymity, and confidentiality of all resident records past and present
• Follow infectious disease precautions to prevent spread of infections
• Must be willing and able to work flexible hours
• Travel required
• Successful completion of required training
• Handle multiple priorities effectively
• Reliable transportation
• Current automobile insurance according to company policy

Required Computer Software/Equipment used:

• Electronic health records (EHR)
• Zoom/Teams applications
• Various operating systems
• Standard office equipment
• Microsoft Suite applications• Desktop, laptop and/or iPad
• Personal Protective Equipment (PPE)
• Standard medical equipment

REQUIRED QUALIFICATIONS:

• License/Certification/Education:

o High school diploma or equivalent required

o Current state Certified Nursing Assistant license

o State driver's license

o CPR certification preferred

• Experience:

o Six (6) months' healthcare experience preferred

COMPANY COMPETENCIES:

• Respect- We treat people as they want to be treated, showing regard for their rights and privacy
• Integrity- We emphasize honesty, fairness, and doing the right thing even when no one is watching
• Teamwork- We work collaboratively to improve processes, resolve problems and reward results
• Excellence- We hold ourselves to the highest standards, aspiring to zero defects in every task
• Compassion- We respond to those who need help with sensitivity and a positive attitude
• Professionalism- We perform our duties with skill, good judgement and politeness

JOB COMPETENCIES:

1. Analytical Thinking: Able to gather and analyze data and reach appropriate conclusion; solves problems in a timely manner. Use logic and reasoning to identify changes in resident/patients' conditions to determine the correct plan of action.

2. Customer and Personal Service: Possess good interpersonal skills while dealing with emotional or difficult situations; respond promptly to customer's needs. Knowledge of principles and processes for providing personal services, including needs assessment; meeting quality standards.

3. Accountability: Accepts responsibility for own decisions, actions and results; able to maintain dependable behavior in times of crisis or complexity.

4. Attendance: Is consistently at work and on time; ensures work responsibilities are covered; returns from lunch and breaks appropriately; arrives at meetings on time; notifies supervisor of pending absences.

5. Communication: Speaks and writes clearly and persuasively; listens and receives clarification.

6. Ethical Behavior: Upholds organizational values and abides by state and federal regulations; maintains confidentiality of HIPAA information; treats others with respect.

7. Initiative: Seeks increased responsibility; sets self-improvement goals related to the organization's objectives.

8. Job and Industry Knowledge: Demonstrates knowledge of the position and industry; seeks additional information.

9. Productivity and Quality of Work: Maintains high level of performance while demonstrating commitment to accuracy and thoroughness.

10. Teamwork: Displays ease working with others; contributes ideas and skills to team; puts success of team above own interests. Communicates with co-workers at all levels to adequately meet the needs of resident/patients.

SCOPE AND LEVEL OF WORK:

• Complexity: Duties are not generally complex. Work assignment is performed within an established framework under general instructions but requires simultaneous coordination of assigned functions or projects in various stages of completion.
• Decision Making: Exercises judgment and discretion; is not a decision maker.
• Communications: Contacts with the public or employees where explanatory or interpretive information is exchanged, defended, and gathered and discretion and judgment are required within the parameters of the job function.
• Supervision Received: Performs work with supervisory oversight. Under general supervision, receives assignments and is expected to carry them through to completion with substantial independence. Work is reviewed for adherence to instructions, accuracy, completeness, and conformance to standard practice or precedent. Recurring work clearly covered by guidelines may or may not be reviewed.

SUPERVISORY RESPONSIBILITIES

• Does not have supervisory responsibilities
• Supervisor frequently determines priorities• Occasionally needs manager's direction due to extraordinary circumstances

WORKING CONDITIONS:

• Audio-Visual: Good
• Hearing: Good
• Ability to lift to 30 pounds
• Pathogens: Risk of exposure to bloodborne pathogens and other contagious illnesses
• Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling
• Work is typically performed in a standard long-term care environment; well-lit; comfortable temperature-controlled
• Above-average conversational noise is frequent
• Position may require flexible hours, unscheduled overtime or occasional week-end work
• Must be able to speak and write in English
• Travel required

The physical demands described here are representative of those that must be met by an employee to successfully perform the

essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions.

SAFETY EXPECTATIONS:

• Work safely and follow safety rules
• Report unsafe working conditions and behaviors
• Take reasonable and prudent actions to prevent others from engaging in unsafe practices

EQUAL OPPORTUNITY EMPLOYER

This Organization is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, handicap, disability,

age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local

laws. This Organization will make reasonable accommodations for qualified individuals with disabilities should a request for an

accommodation be made. A key part of this policy is to provide equal employment opportunity regarding all terms and conditions of

employment and in all aspects of a person's relationship with the Organization including recruitment, hiring, promotions, upgrading

positions, conditions of employment, compensation, training, benefits, transfers, discipline, and termination of employment.