Collections Specialist II

TEMPORARY ROLE: 3-6 MONTHS

A Day in the Life

The Collections Specialist II will assist the Asset Manager with collections and preservation of Lendistry's loan portfolio. Some travel may be required.

Lendistry: Who We Are

We're proud to be the nation's largest minority-led, tech-savvy lender for small businesses and commercial real estate. As a certified Community Development Financial Institution (CDFI) and Community Development Entity (CDE), our mission is all about creating economic opportunities and fueling growth for small business owners and their communities. Join us as we pave the way with innovative financing and financial education!

What You'll Be Doing

• Works directly with Asset Manager regards to past due loan payments.
• Assist Asset Manager in collection of loans.  Ensuring the collections in compliance with specific program regulations.
• Follows up with clients regarding past due payments, updated information required for modification and executed loan documents.
• Assists in the Preparation of Modification and Servicing Memos.
• Assist in resolving past due loans.
• Assist with establishing borrowers' intentions regarding payoff at loan maturity or possible loan renewal/extension.
• Prepares files for guaranteed purchase.
• Assist in preparation of Purchase Demand Kits (PDK).
• Supports the closing department with regards to discrepancies noted in loan documents and approvals.
• Prepare and manage reports.
• Perform other duties as assigned to support the efficient and effective operation of the department and that help to make Lendistry the best place to work!

Your Areas of Knowledge and Expertise

• Bachelor's degree in related field or 3-5 years of equivalent financial experience.
• Financial services work experience required.
• Previous collection experience required.
• Detailed oriented and strong organization skills.
• Proficient with Microsoft office.
• Excellent written and oral communication skills.
• Must work effectively with other staff members and work well in a busy environment.
• Strong analytical skills
• Credit experience preferred.
• Customer service experience required.
• Demonstrate Assertiveness and confidence.
• Previous collection experience preferred.
• Excellent verbal and written communication skills.
• Sophisticated word processing and computer database skills, especially in Microsoft Word and Excel.
• Thorough knowledge of accounting principles, financial statement analysis, operations and regulations.
• Good interpersonal skills with the ability to work effectively with individuals and groups at all organizational levels, ability to work independently and as part of a team.
• Strong analytical ability with active listening skills.
• Willingness to adapt to changing business needs and deadlines, including extended work hours.
• Exhibit a professional, business-like appearance and demeanor.

Why You'll Love Working Here:

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Paid Time Off
• Birthday Day Off
• 12 Paid Company Holidays
• 401(k) Match
• FSA and HSA
• Paid Life Insurance
• Paid Disability Insurance
• Pet Insurance
• Employee Assistance Program (EAP)
• Professional Development Courses
• In Office Provided Snacks and Drinks
• Gym Facilities (LA & Tustin/CEC Offices)
• In Office Engagement Activities

COMPENSATION RANGE

The US base salary range for this full-time position is $22.00-29.00/hourly.

Our salary ranges are determined by role, level, and location.

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience, and state of residence. Your recruiter can share more about the specific salary range during the interview process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.

PHYSICAL REQUIREMENTS

This is a stationary position that requires frequent sitting (approximately 95%), repetitive wrist motions, grasping, speaking, listening, close vision, and the ability to adjust focus. It also may require occasional standing, lifting, carrying of 20lbs or less, walking, kneeling, bending/stooping, twisting, pulling/pushing, and reaching above the shoulder. Employees in this position must be physically able to efficiently perform the essential functions of the position.