Front Desk Supervisor

POSITION SUMMARY:

To oversee the facility's operations, including managing the Client Service Representatives and ensuring client needs are met.

Location: On-Site

Job Type: Full-Time

Compensation: $22/hour

KEY JOB RESPONSIBILITIES:

• Ability to perform all CSR duties.
• Supervise CSR's.
• Communicate daily with the Supervisor/Facility Manager.
• Manage client projects.
• Upload and supervise digital files.
• Review Menu Sheets/order food.
• Provide compensation for participants and ensure that all financial paperwork is accurate.
• Manage shipping, package inventory and product counts as needed.
• Compile and send reports.
• Communicates with other markets when necessary and sends updates throughout the shift to project managers and off-site client(s).
• May assist with office supply ordering and inventory.
• Other duties as assigned.

CORE COMPETENCIES:

• Knowledge of computers, audio visual, and office equipment.
• Project management skills.
• Knowledge of shipping carriers' procedures.
• Clerical skills.
• Detailed & team orientated.
• Strong time management.
• Dependable, energetic with an upbeat personality.
• Confident, hard-working, organized with a professional attitude.
• Multi-task and ability to meet tight deadlines.
• Work a flexible schedule.
• Work independently.
• Lead & manage a staff.
• Creative thinker & ability to solve problems.
• Effectively communicate (oral & written).
• Self-starter with ability to handle fast paced, stressful situations.
• Knowledgeable of surrounding area/locations.

QUALIFICATIONS

Education:

• High School Diploma or equivalent

Experience:

• 1-3 years hospitality and management experience

Computer Skills:

• Strong technical computer skills (MS Office, Word, Excel, Outlook)
• Health, dental, and vision insurance
• 401(K) with employer match
• Paid time off and holidays