Director Of Compliance

Director of Compliance

Hiring Range: $97,136 - $123,843.20 Per Year

Benefits:

• Comprehensive Health & Wellness Coverage: Enjoy extensive health, dental, and vision benefits to support your well-being, with access to top-tier care and services.
• Generous Paid Time Off: Take advantage of up to 19 days of paid time off (PTO), plus 2 mental health days and 10 paid holidays in your first year, giving you the time you need to recharge and take care of yourself. (Pro-rated for part-time employees.)
• Company-Paid Life & Disability Insurance: We've got you covered with short-term disability, long-term disability, and life insurance, all provided at no cost to you, so you can feel secure in every situation.
• Student Loan Assistance & Professional Development: Benefit from student loan repayment assistance and a commitment to your growth with extensive training and development opportunities to advance your career.
• 403(b) Retirement Plan: Take control of your future with a wide range of investment options in our 403(b) plan. Depending on eligibility, you could also receive generous company contributions to help grow your retirement savings.
• Employee Assistance Program (EAP): Access confidential support through our EAP, offering resources for personal and professional challenges, including counseling, financial advice, and more.
• Pets Best Pet Insurance: Keep your furry family members healthy with comprehensive pet insurance for your cats and dogs, covering a variety of treatments and services.
• 2MorrowHealth Behavioral Change App: Improve your mental and physical well-being with free access to 2MorrowHealth, a powerful app designed to support healthy behavior changes and wellness goals.
• Home Support Services: Whether you're buying, selling, or refinancing, we offer valuable resources to assist with your home journey, helping you navigate the process with confidence.
• Dynamic, Collaborative Team Environment: Join an incredible team that thrives on collaboration, creativity, and support, where every voice is heard and every idea valued.

Kitsap Mental Health Services (KMHS) is hiring a Director of Compliance to lead our regulatory compliance, call center operations, and safety programs. Reporting directly to the Chief Compliance Officer, this on-site leadership position will play a critical role in protecting the agency from risk, fostering a culture of accountability, and advancing our mission through oversight of quality, safety, and customer service systems.

Primary Responsibilities:

• Oversee and manage KMHS's compliance program to ensure adherence to all federal, state, and local regulations, including Washington Administrative Code, DSHS, Department of Health, OIG, and related agency standards.
• Provide leadership for the KMHS Call Center, ensuring best practices for service, privacy, and client safety are upheld.
• Supervise the Safety Manager, Compliance Manager, Compliance/Quality Coordinator, and Customer Service Manager, supporting team development and cross-departmental coordination.
• Ensure compliance with agency credentialing procedures and regulatory requirements for staff licensure and certification.
• Develop and implement training programs for compliance, safety, and emergency preparedness across the organization.
• Conduct risk assessments, compliance audits, and internal investigations, implementing corrective action plans as needed.
• Serve as a liaison with accreditation bodies and regulatory agencies, coordinating site visits, responses, and follow-up.
• Lead efforts to prepare for and maintain CARF accreditation, including staff readiness, documentation, and systems alignment.
• Track and report compliance trends, concerns, and audit outcomes to executive leadership and recommend policy updates.
• Promote a culture of ethical decision-making, transparency, and operational excellence throughout the organization.

Minimum Qualifications:

EDUCATION: Bachelor's degree in healthcare administration, public health, business, or a related field.

EXPERIENCE/SKILLS: Minimum of 5 years of experience in healthcare compliance, quality assurance, or related field, with at least 2 years in a supervisory or management role.

Preferred Qualifications:

EDUCATION: Master's degree in public health, healthcare administration, law, or a related field.

EXPERIENCE/SKILLS: Experience overseeing call center operations or workplace safety programs in a behavioral health or healthcare setting. Familiarity with CARF accreditation standards and preparation processes. Experience with state/federal audit processes or acting as agency liaison with regulators. Thorough knowledge of federal and state healthcare regulations (e.g., HIPAA, L&I, CMS).Exceptional communication, leadership, and organizational skills. Proven ability to manage confidential information with discretion.

Ability to work onsite at our Bremerton campus.

LICENSES/CREDENTIALS: Certified in Healthcare Compliance (CHC) or similar professional certification.

Performance Requirements:

KNOWLEDGE:

• Regulatory and compliance frameworks (HIPAA, CARF, WAC, CMS).
• Best practices in safety and emergency preparedness.
• Behavioral health systems and operational risks.

SKILLS:

• Strategic planning and organizational management.
• Risk assessment, investigation, and audit procedures.
• Communication, facilitation, and public speaking.
• Personnel management and team building.

ABILITIES:

• Interpret complex regulations and apply them to real-world operations.
• Lead cross-functional teams with professionalism and integrity.
• Handle multiple priorities and meet tight deadlines.
• Foster a culture of accountability and continuous improvement.
• Proven ability to manage confidential information with discretion.

Equipment Operated: Standard office equipment (computers, printers, phones). Compliance software systems and electronic medical records (EMRs)

Work Environment: Office environment with occasional travel to other KMHS facilities. On-site presence required 100%

Mental/Physical Requirements:

• Frequent use of computer and phone
• Occasional lifting (up to 25 lbs) for materials or documentation
• Ability to sit or stand for extended periods
• Mental agility for managing complex data, multitasking, and problem-solving under deadlines

Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique.