Bilingual Risk and Claims Manager

Job Description:

Quality Enterprises is looking for a Risk and Claims Manager to join our team. The Risk and Claims Manager is responsible for managing the Company's insurance claims, ensuring compliance with safety regulations, and fostering a culture of safety across all projects.

Benefits

• Competitive Pay
• Paid Holidays & PTO
• Medical and Dental Insurance
• Vision, Accident, Critical Illness, and Hospitalization Insurance Options
• Short-Term Disability (Company-Paid)
• Life Insurance (Company-Paid)
• Additional Voluntary Life Insurance Options
• 401K with company contribution match
• Career Advancement Opportunities
• Positive Work Environment

Job Requirements:

Essential Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Manage the entire claims process including investigation, documentation, and negotiation with insurance providers.
• Conduct risk assessments to identify potential safety hazards and develop strategies to mitigate risks.
• Develop, implement, and maintain comprehensive safety policies and procedures in accordance with OSHA and industry standards.
• Maintain Company Safety Data Sheet (SDS) Manuals.
• Oversee and distribute weekly toolbox talks to all employees.
• Collaborate with project managers and site supervisors to ensure safety protocols are integrated into all phases of construction.
• Investigate accidents and incidents, prepare detailed reports, and implement corrective actions to prevent future occurrences.
• Provide training and support to employees regarding safety practices, claims processes, and emergency response protocols.
• Prepare and maintain accurate records of claims, safety incidents, and compliance documentation for reporting purposes.

Qualifications:

• Bachelor's degree in construction management, occupational safety, risk management, or a related field.
• Candidate must be Bilingual in English and Spanish.
• Minimum of 5 years of experience in claims management and safety in heavy civil construction required.
• Relevant certifications (e.g., CSP, ARM) highly preferred.
• Strong knowledge of construction safety regulations and claims processes.
• Excellent communication and negotiation skills.
• Strong interpersonal and negotiation skills and the ability to work collaboratively in a team-oriented environment.
• Proficiency in Microsoft 365 and Adobe Acrobat.

Working Conditions and Physical Requirements:

• While performing the duties of this job, the employee is required to stand, walk, climb ladders, sit, use hands, climb stairs, balance, stoop, kneel, crouch, crawl, talk or hear, taste or smell.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.