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Front Office Coordinator, Dental

Westphalia HoldingsChicago, IL
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Job Description

Front Office Coordinator – Dental Office (Oz Park / Lincoln Park, Chicago, IL)

Private Dental Group | High-Tech | 5-Star Team Culture

Are you an outgoing, polished professional with a passion for patient service? Join our top-rated, doctor-owned dental group as a Front Office Coordinator at our Oz Park / Lincoln Park location. In the heart of one of Chicago's most vibrant neighborhoods, you'll work in a high-tech, fast-paced practice that's known for exceptional care and an upbeat, positive vibe.

Why You'll Love It Here:

  • Doctor-Owned & Proud – No corporate structure. Just passionate clinicians and team members doing things the right way.

  • Reputation for Excellence – Our patients love us—and our 5-star reviews prove it.

  • Modern, Stylish Office – State-of-the-art technology and a clean, calming environment.

  • People-First Culture – We follow the Fish Philosophy and celebrate every team member's contributions.

What You'll Be Doing:

  • Welcome patients with a friendly smile and check them in with efficiency.

  • Manage phones, appointments, and treatment coordination.

  • Verify insurance and handle billing and payments.

  • Assist with recall and reactivation efforts to keep the schedule full.

  • Maintain accurate records using Denticon (preferred but not required).

  • Collaborate with clinical staff to create a seamless patient experience.

You'll Thrive in This Role If You Have:

  • 1–2 years of dental front office or high-end customer service experience.

  • An upbeat, professional demeanor and polished communication skills.

  • A strong eye for detail and ability to multitask in a fast-paced setting.

  • A working knowledge of dental insurance and appointment scheduling.

What We Offer:

  • Health Insurance – HMO, PPO, HSA plans.

  • Dental & Vision Coverage – BCBSIL.

  • PTO – Well Pay, Basic PTO, and Paid Holidays.

  • 401(k) – 3% employer safe harbor contribution after 90 days.

  • A Fun, Engaging Work Environment – Where you're truly valued.