Customer Service, Data Entry, & Collections Clerk

Precision Door ServiceCordova, Tennessee

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Job Description

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Wellness resources

About the Role:

We are seeking a Customer Service, Data Entry, & Collections Clerk to join our team at Precision Door Service of Memphis. As a key member of our team, you will play a crucial role in providing exceptional customer service, maintaining accurate data entry records.

Responsibilities:

Answering incoming calls and assisting customers with inquiries
Entering customer information and service requests into our database
Providing support to the service technicians and dispatch team
Assisting with scheduling and confirming service appointments
Maintaining a high level of professionalism and customer service at all times
Contact customers by phone, text, or mail
Review and update account status
Maintain records of payments and account details
Schedule follow-up communication with customers
Monitor accounts receivable

Requirements:

Prior experience in customer service, data entry role, and collections
Proficiency in QuickBooks
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Strong attention to detail and accuracy

About Us:

Precision Door Service of Memphis has been providing top-quality garage door services to the Memphis area for over 20 years. Our commitment to excellence and customer satisfaction has made us a trusted name in the industry. We offer a supportive and collaborative work environment where employees are valued and have opportunities for growth.

Compensation: $18.00 - $24.00 per hour

Precision Door Service provides residential garage door service. With over 100 locations, our professional and certified technicians repair over 1000 garage doors everyday - nationwide. We also sell and install a wide selection of garage doors and garage door openers.

We have been selected multiple years as Franchise Business Review Top 50 Franchises for Franchise Satisfaction.

We ranked #13 in the top 20 new franchises by Entrepreneur® magazine.

We also ranked #227 in Entrepreneur® magazine's Franchise 500.

We received the "Spirit of Success" award from Southwestern Bell.

Multiple franchises with the Angie's List Super Service Award.

Our Mission:

To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians and staff.

Our Vision:

To establish Precision Door Service as the public standard and national household name in garage door repair service.

This franchise is independently owned and operated. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise location should be made directly to the franchisee.

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