Inventory & Shipping Coordinator

PURVISMiddletown, RI

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Job Description

PURVIS Systems is a technology solutions partner that develops, implements and maintains mission-critical solutions for federal and local governments. We’ve been committed to sustainable growth since our inception in 1973, striving for continual improvement without ever losing sight of our core values: transparency, integrity, and teamwork. We provide the tools and path for each employee to be successful – and in return, ask you to play a pivotal role in helping your peers and clients be successful, providing top-notch teamwork and service. Peace of Mind at PURVIS Systems means knowing your work provides immeasurable value to our team, our partners and our clients.

PURVIS has an immediate opening for an Inventory & Shipping Coordinator. This position will oversee the end-to-end management of inventory, shipping operations, and the RMA (return merchandise authorization) process. This role is crucial to maintaining smooth operations and ensuring customer satisfaction by managing product flow, tracking inventory levels, coordinating shipments, and handling customer returns efficiently. During periods of lighter workload, this role may also assist other areas , such as production or product testing, to support overall operations.

The day-to-day responsibilities of this role include:

Inventory Management

Monitor and maintain accurate inventory levels.
Conduct regular inventory counts and reconcile discrepancies.
Manage stock locations and organize storage areas for efficient retrieval.
Coordinate with production and purchasing teams to ensure timely restocking of materials and products.

Shipping and Logistics

Prepare and process orders for shipment, ensuring accuracy and timely delivery.
Coordinate with shipping carriers to arrange pickups and deliveries.
Prepare shipping documents, including packing lists, labels, and invoices.
Track shipments and communicate status updates to customers and internal teams.

RMA Processing:

Manage the RMA process, including receiving, inspecting, and processing returned items.
Work with the quality control team to assess returned products and determine appropriate actions (repair, replacement, or credit).
Maintain accurate records of RMAs and communicate with customers regarding the status of their returns.
Maintain detailed records of all RMA transactions, including return status, reasons for returns, and resolution outcomes.

Reporting and Documentation:

Generate and maintain inventory, shipping, and RMA reports.
Document and update procedures for inventory management, shipping, and RMA processes.

Support in Other Areas:

Assist with assembly or product testing during lulls in workload to support departmental needs.

Qualifications:

High school diploma or equivalent.
Previous experience in inventory management, shipping, or related field.
Strong organizational skills and attention to detail.
Ability to work independently and manage multiple tasks simultaneously.
Proficient in Microsoft Office, particularly Excel.
Experience with inventory management software or ERP systems is a plus.
Strong communication skills and customer service orientation.
Ability to lift and move packages of up to 40lbs pound

Position requires an FBI criminal background check.

The PURVIS Team values the health and financial security of every employee. This is why we have chosen to offer all full‐time employees a comprehensive package of group benefit programs with enrollment options intended to offer flexibility – in both plan selection and level of coverage to maximize the value of your benefits as cost effective and affordable without compromising quality.

PURVIS values the diversity of our team. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.