Strategic Product Manager

Why you should join us

Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked – we have:

• Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every day, is doubling doctor users every quarter, and is working with the largest biopharma companies in the world.

• An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time.

• Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (including Thrive Capital, General Catalyst, Bain Capital Ventures, and Pear VC) to build an exceptional team of engineers and operators.

Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster.

All full-time roles are in person in New York. You can learn more about working with us in the last section of this page.

About the role

As a Strategic Product Manager on our team, you will be a technical generalist working on our highest impact investments or most pressing problems. You will own complex product and commercial problems end-to-end, both developing solutions for internal challenges and delivering results for Fortune 100 customers. While you will work closely with our Engineering team on high-priority projects, this is not a typical product management role. In some cases you will lead cross-functional projects, in others you will need to individually flex across engineering, operations, and sales to deliver.

This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.

If you join, you will:

• Become an expert in both Tandem’s full surface area and the surrounding industry landscapes

• Deeply understand the strategy, goals, and needs of our customers and users

• Design and build solutions, tools, and products to address new problems that arise as we grow, both as an individual contributor and as a project leader

• Co-own relationships with strategic customers, supporting implementation, presenting on performance and new capabilities, and ensuring overall success

• Explore, evaluate, and execute on new opportunities for the company, including strategic partnerships and new products and services

• Work closely with the rest of our team and CEO to make business decisions as we balance speed of growth and long-term profitability

• Help steer the growth of our Product and Engineering teams

We’re looking for you if you have:

• Experience working in a product management, software engineering, or forward deployed role on a team that required outcome ownership (e.g., fast-growing startup, a 0 -> 1 business line at a high-performing organization)

• Strong technical background (a degree in computer science is ideal; at minimum the role requires the ability to do data analytics using SQL or Python)

• Experience with problem solving in a context that required accounting for both technical and operational challenges

• Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships

• Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals

• High NPS with your former teammates

This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We’re excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.

Working with us

Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. 

We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles:

• Commit to audacity. "Whether you think you can, or you think you can't – you're right.”

• Do the math. Be rigorous, assume nothing.

• Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose.

• Spit it out. Be direct, invite critique, avoid equivocation – we want right answers.

• Be demanding and supportive. Expect excellence from everyone and offer help to achieve it.

• Do what it takes to be number 1. We work hard to make sure we win.

We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay.

We also provide rich benefits to ensure you can focus on creating impact (for full-time employees):

• Fully covered medical, vision, and dental insurance.

• Memberships for One Medical, Talkspace, Teladoc, and Kindbody.

• Unlimited paid time off (PTO) and 16 weeks of parental leave.

• 401K plan setup, FSA option, commuter benefits, and DashPass.

• Lunch at the office every day and Dinner at the office after 7 pm.

Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity.

Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.