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Assistant Center Sales Manager - Guest Experience & Sales Leader

European Wax CenterChicago, Illinois
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Job Description

Where Confidence Meets Leadership

At EWC Growth, we don’t just create smooth skin — we create strong leaders. As one of the largest and fastest-growing franchisees of European Wax Center, we’re looking for Assistant Center Sales Managers (ACSMs) who are passionate about beauty, skilled in service and sales, and ready to take the next bold step in their leadership journey.

If you’ve ever dreamed of managing a high-energy, guest-focused team in a brand where performance is celebrated and potential is rewarded — this is your moment.

What You’ll Do as an Assistant Center Sales Manager

As the Assistant Center Sales Manager, you’re the right hand to the Center Director — and the go-to leader when they’re away. You’ll lead from the front desk, coach your team, and keep everything running smoothly, beautifully, and profitably.

In this role, you will:

  • Own the vibe at the front desk — ensuring every guest experience is polished, professional, and unforgettable
  • Lead and motivate Guest Sales Associates to meet and exceed service, retail, and Wax Pass goals
  • Coach in real-time — helping your team grow their skills, close sales, and connect with confidence
  • Assist with daily operations including scheduling, inventory, payroll support, and team check-ins
  • Step up as the acting leader when the Center Director is out — keeping the team aligned and on point
  • Handle guest concerns with professionalism and a solution-first mindset
  • Keep the center spotless, stocked, and ready to wow guests
  • Collaborate with Wax Specialists and leadership to drive revenue and deliver next-level service
  • Participate in training sessions, marketing efforts, and monthly team huddles
  • Lead by example — you’re not just talking about goals, you’re hitting them too

Who We’re Looking For

We’re looking for a leader with energy, empathy, and sales savvy — someone who’s ready to motivate a team, juggle a fast-paced environment, and grow into a future Center Director.

The ideal candidate:

  • Has 2+ years of experience in retail, spa, or beauty team leadership or supervisory roles
  • Understands the power of guest experience + sales conversion
  • Loves coaching, giving feedback, and watching their team succeed
  • Has experience with scheduling, goal setting, and performance coaching
  • Communicates clearly and confidently, even under pressure
  • Is organized, adaptable, and thrives in a fast-moving environment
  • Is passionate about skincare, wellness, and helping others shine
  • Brings big energy, real accountability, and next-level follow-through
  • Wants to grow into a Center Director or regional leadership role
  • Has flexible availability for evenings, weekends, and holidays
  • Holds a high school diploma or equivalent (Associate’s or Bachelor’s degree preferred but not required)

Why You’ll Love Working Here

We don’t believe in just having a job — we’re building careers that shine. At EWC Growth, your goals matter, your voice is heard, and your growth is the plan.

  • Glow Up Guaranteed: We train, coach, and promote from within
  • A Team That Feels Like a Glam Squad: Work with fun, passionate, like-minded professionals
  • A Brand That Means Something: Be part of the #1 waxing brand in the country
  • You’ll Actually Have Fun at Work: High energy, good vibes, and a fast pace that flies by
  • Your Role Makes a Real Difference: Help guests feel confident and lead a team to success
  • Recognition & Celebration: Monthly Strut Sessions, shout-outs, and more
  • Your Career Path Is Real: We grow Assistant Managers into Directors and beyond

Salary & Benefits

We believe great work deserves great rewards. Here’s what you’ll receive when you join the EWC Growth leadership team:

  • Hourly Base Pay: $19.00 - $21.00 (based on experience)
  • Monthly Performance Bonuses
  • Complementary Waxing Services
  • 50% Off Our Exclusive Skincare Retail Products
  • Medical, Dental & Vision Insurance (for eligible employees)
  • 401(k) with Company Match
  • Paid Time Off + Paid Sick Leave + Paid Parental Leave
  • Company-Paid Life & Disability Insurance
  • Flexible Scheduling Options

Physical Requirements

This role requires the ability to:

  • Stand and walk for extended periods
  • Occasionally lift or move up to 25 pounds
  • Use a computer, POS system, and other office tools
  • Perform in a fast-paced, multitasking retail/service environment
    Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

About EWC Growth

European Wax Center (EWC) is the #1 waxing brand in the beauty industry, with over 1,000 locations nationwide. Known for delivering consistent, high-quality services and empowering confidence through smooth skin, EWC has set the standard in waxing and skincare.

EWC Growth (EWCG) is one of the largest and most successful franchise groups in the EWC network, operating 50+ centers across five states. We’re more than a brand — we’re a team that’s passionate about growth, obsessed with guest experience, and committed to empowering every associate to reach their potential.

Equal Opportunity Employer

We’re committed to fostering a workplace where diversity is celebrated, equity is the standard, and inclusion is a daily practice — a place where every team member feels valued, respected, and empowered to be their authentic self and part of something bigger. All employment decisions are based on merit, qualifications, and business needs.

Join the Brand that’s Raising Brows and Standards. 

Apply now at https://ewcgrowth.com/work-with-us/ or upload your resume.
Your next big move starts with a single strut.