Food Runner
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Job Description
The Food Runner is integral to the guest experience. They deliver food and beverages to the guests of the property. The Food Runner will ensure 100% guest satisfaction.
• Possesses excellent customer service skills
• Must be dependable
• Must be able to work in a fast-paced environment
• Must have strong communication and interpersonal skills
• Must be able to work in a team environment
Responsibilities:
• Serve beverages and prepared meals to guests in an accurate and timely manner
• Maintain a professional appearance at all times
• Provide prompt and efficient customer service
• Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
• Suggests and serves dessert, coffee, and other items as applicable and/or necessary
• Keeps tables, dining room and work station(s) sanitized and organized
• Listen and respond to customer complaints
• Performs clean-up and closing procedures as assigned by the manager
• Perform other duties as assigned by the supervisor or manager
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.