Sr. Program Manager

Description

AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.

The Sr. Program Manager, FolioScreen, will spearhead the development, implementation, and continuous maturation of AppFolio Screening's first-line compliance operations program. This program will proactively mitigate risk, safeguard business interests, enhance operational accuracy and efficiency, and ensure customer and consumer expectations are consistently met.

Your impact

• Oversee and, through a partnership with the Legal and Compliance team, continually evolve a scalable compliance program that can accommodate Screening growth and the dynamic regulatory landscape.

• Managed first-line risk mitigation and compliance initiatives, including the continuous improvement of the Accuracy Oversight Program and resolution of findings.

• Led all Screening compliance functions as the primary owner, managing escalations, investigations, regulatory engagements, and customer violations, while also serving as the key contact for ensuring product and marketing content compliance and working with cross-functional teams to reduce overall compliance risks.

Qualifications

• Cross-functional Collaboration: Demonstrated ability to build and maintain strong, productive working relationships with diverse stakeholders across various departments (e.g., Legal, IT, Product, Engineering, Sales, HR, Finance, and Internal Audit) to drive compliance initiatives.

• Communication: Excellent written and verbal communication skills with demonstrated ability to tailor communication style and content appropriately for different stakeholders, ensuring clarity, engagement, and understanding.

• Taking Action & Delivering Results: Demonstrated experience in designing, developing, implementing, and maturing compliance programs, policies, and procedures from the ground up or significantly enhancing existing ones

Must have

• 7+ years of experience in compliance, risk management, legal, audit, or program management roles. (Screening industry knowledge is a plus)

• Proven experience leading and managing complex programs in collaboration with cross-functional teams

• Extensive experience in identifying, assessing, mitigating, and monitoring compliance risks. This includes conducting risk assessments and developing risk mitigation strategies

• Experience interacting with regulators, auditors (internal and external), and managing regulatory examinations or inquiries

Location

Find out more about our locations by visiting our site.

Compensation & Benefits

The compensation that we reasonably expect to pay for this role is: $114,400 - $143,000. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, experience, and internal equity.

Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits - see here.

About AppFolio

AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com.

Why AppFolio

Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.

Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.

Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.

Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Paddle as One.

Learn more at appfolio.com/company/careers

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That's why we're a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you're always welcome at AppFolio.

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