Director, Events And Development Operations

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1

Work Location: Hybrid On-Site/Remote

Position Overview

Position Details

• Compensation for this position is $80,000-$100,000.
• The anticipated start time frame for this position is summer 2025.
• This is currently a hybrid of in-person and virtual work, with an expectation of 2 days per week in the office and additional time on-site for fundraising events.
• This role reports to the City Year New York Managing Director of

Development & Communications, supports our Development & Communications team, and collaborates frequently with City Year Headquarters teams.

Position Overview

Reporting to the Managing Director of Development & Communications and part of a team responsible for securing approximately $3.25M - $4M+ of private revenue annually, the Director of Events & Development Operations will work closely with the entire City Year New York (CYNY) development & communications team, staff, corps, and external partners to execute events that drive philanthropic giving and to manage the systems that enable our team's work.

Job Description

Responsibilities

Civic Engagement Events

• With the support of a small team, plan and execute an average of two Civic Engagement (i.e., corporate volunteer) events per month from August to June, driving earned revenue of at least $350,000 and connected revenue of at least $750,000 by June 30, 2026
• Personally own the execution of our largest civic engagement events, typically occurring in November, January, and May, as well as a portion of our smaller events throughout the year
• Use superlative project planning and communications skills to drive strong collaboration amongst external stakeholders and City Year staff, corps members, and school partners as they execute civic engagement events of the highest quality
• Codify civic engagement event planning, execution, and follow-up processes-and continuously improve them to drive internal and external satisfaction, increase efficiency, and improve ROI

Donor Cultivation and Stewardship Events

• With management support from the Managing Director of Development & Communications and collaboration from the Sr. Director of Individual Giving, plan and execute an average of one Red Jacket Society event per quarter, driving cultivation and stewardship for a group that gives/gets a majority of CYNY's private revenue
• As needed for each event: secure venue, vendors, and catering, create project plan, manage invitation/RSVP list-making, event program, and post-event follow-up processes
• Create systems to manage regularly scheduled (monthly) school visits, as well as one-off visits as needed

City Year New York Annual Gala

• With management support from the Managing Director of Development & Communications and City Year's Sr. Director of Special Events, plan and execute a spring gala for a minimum of 500 guests and earned revenue of at least $750,000
• Manage a steering committee of helpers, consultants, and approvers for the gala event. Hold all parties accountable to a rock-solid project plan
• Manage the process for creating a gala website and all solicitation materials. Ensure that relationship managers have researched and logged all prospects, allowing for first sales outreach to all parties in early November
• Lead execution of gala event, in collaboration with the Sr. Director of Fundraising Events and with the help of other staff, AmeriCorps members, and vendors
• Post-event: drive a rigorous process for gala follow-up, including thank you's, picture sharing, and gift fulfillment
• Throughout gala planning and execution, ensure excellent internal and external stakeholder communication and timely processing of invoices, gifts, and acknowledgements

Events & Operations Team Management

• Develop and manage self and others-from a small Civic Engagement team to the wider City Year New York and City Year HQ teams-in the service of creating outstanding experiences for volunteers supporting our schools, corps members, and students
• Promote the ongoing professional development of the Corporate Partnerships Manager, as well as the team of two Civic Engagement corps members that they manage, through regular feedback and thoughtful approaches to skill development and career progression
• Build strong relationships with City Year staff, especially Community Schools Directors, and leverage their expertise in the creation of events that meet both donor and school needs
• Manage or participate in steering committees to leverage cross-functional expertise in the planning of our largest events (e.g., gala, MLK Day)

Development & Communications Operations

• Serve as our local expert on all Development & Communications software, processes, and resources-supporting the team as needed with troubleshooting, bulk Salesforce data entry, and data reporting in Salesforce/Excel
• Own all gift processing after a commitment is made, including working with donors or through relationship managers to provide invoices and payment information, tracking gift receipt, following up on delayed payments, and working with our City Year HQ team to ensure that gift all processing data is accurate in Salesforce
• Own the process of acknowledging all gifts, including working with Civic Engagement team members and relationship managers to send appropriate thank you's and to conduct initial prospect research and next step assignment for newly acquired donors
• Own the production calendar and Marketo design for mass emails, ensuring that team members produce and review content on time and that every message is beautiful and compelling

Qualifications

• Bachelor's Degree or equivalent experience
• 5+ years of events and operations experience, preferably in large-scale corporate events or at a non-profit organization in fundraising operations
• Demonstrated effectiveness as a manager of a diverse team for at least two years
• Exceptional organizational skills to manage even the most minute details of multiple high-stakes projects at once
• Ability to adapt and excel in diverse, high energy, entrepreneurial, and rapidly changing environment that is particularly responsive to the needs of our donors
• Experience working with high-net worth individuals and corporations
• General knowledge of nonprofit fundraising and the donor lifecycle
• Intermediate knowledge of Salesforce CRM, Microsoft Office suite, and Canva required; familiarity with Adobe InDesign, Marketo, and Sprout preferred
• Willingness to occasionally work irregular hours, such as early mornings, evenings and weekends
• Passion for education and youth development
• Attitude essentials: growth mindset, passion for City Year's mission, detail-oriented, committed to teamwork, grit and resilience

Benefits

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

Employment at City Year is at-will.

City Year does not sponsor work authorization visas.