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Principal Business Consultant - Commercial

Veeva SystemsBoston, MA

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Job Description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The US Commercial Business Consulting team is focused on reshaping the life sciences industry to work smarter, faster, and in a more connected way by optimizing the industry operating model. We support the life science industry by helping pharmaceutical and biotech companies through the design and delivery of solutions for the core business issues faced by today's commercial pharmaceutical organizations.

Some of our key areas of focus include:

  • Identifying future customer engagement capabilities needed and the path to transformation
  • Transforming and modernizing the way HCP engagement is planned and executed
  • Optimizing field force direction, productivity, and effectiveness
  • Defining the strategy and execution to realize account-based engagement
  • Accelerating launch through a data-driven approach

The role of the Principal Business Consultant on the US CSBC team is responsible for identifying opportunities and leading business development efforts, building trusted customer relationships, bringing strategic oversight and deep domain expertise to project delivery, developing new and evolving existing offerings, and attracting and growing top talent.

Principal Consultants should have strong management consulting experience to serve as the day-to-day engagement resource leading projects with the engagement leadership team. Domain expertise in customer engagement strategy, sales and commercial operations, omnichannel, marketing excellence, key account management, and/or medical are preferred.

This is a home-based, full-time permanent role with the preference for candidates to live on the East Coast, West Coast, or other pharmaceutical markets to meet requirements to be at customer(s) site(s) as required.

Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You'll Do

  • Business Development: lead business development initiatives (e.g., opportunity identification, proposal development, client presentations) and contribute a $2-4M annual book of business, collaborating with other business consulting groups (e.g., Content, Analytics, Medical, etc.) to scale and deliver one Veeva voice to the market
  • Project Leadership: Oversee multiple project teams in the execution of consulting engagements by bringing strategic oversight and perspective, ensuring timely delivery of high-quality deliverables and adherence to budget and scop, and coaching/developing project team members on how to do the same
  • Client Engagement: Build and maintain strong relationships with key client stakeholders; act as account lead for designated accounts, enhancing account relationship/stakeholder maps and developing actionable strategies for deepening commercial presence
  • Trusted Advisor: Become a thought partner and a trusted advisor to clients, demonstrating a deep understanding of the client's business - as well as Veeva technology and data - and delivering Veeva-sourced and additional marketplace insights that may inform clients' strategic direction
  • Team Development: Mentor and develop junior team members, fostering a collaborative and growth-oriented environment within the practice.
  • Offering Development: Support the enhancement and socialization of BC standard offerings, relating technical product features to business impacts for clients across the full suite of Veeva data and technology products; help to evolve existing and identify new future offerings as our business scales
  • Thought Leadership: Stay abreast of current business and industry trends relevant to the client's business and contribute to Veeva's knowledge base by publishing insights, whitepapers, and case studies on emerging trends and best practices in life sciences commercial strategy

Requirements

  • Bachelor's degree is required
  • 10+ years of experience with Management Consulting experience
  • Background and industry experience within customer engagement strategy, sales and commercial operations, omnichannel, marketing excellence, key account management, and/or medical are critical are preferred
  • Strong track record of experience delivering client advisory engagements
  • Core management consulting skills, including workshop facilitation, client presentations, project management, and ability to develop structured approaches/methodologies to business problems
  • Proven experience and measurable impact in business development and sales
  • Strong team leadership skills and ability to manage engagement economics
  • Strong analytical and problem-solving skills and excellent oral and written communication skills
  • Ability to travel roughly 25% but this can vary depending on engagement

Perks & Benefits

  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program

Compensation

  • Base pay: $120,000 - $250,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-RemoteUS

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests.

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What sets us apart

  • Public Benefit Corporation
  • Work Anywhere
  • Veeva Giving
  • Corporate Citizenship
  • Employees are Shareholders
  • Non-Competes

Public Benefit Corporation

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation's conduct-including customers, employees, and the community-in addition to shareholders' interests.

Veeva's public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

Learn More

Work Anywhere

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for you.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.

Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

Read More →

Veeva Giving

At Veeva, we believe in giving back. Veeva's support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don't dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Corporate Citizenship

Veeva's core values - do the right thing, customer success, employee success, and speed - guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

Read More →

Employees are Shareholders

Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company's growth.

Non-Competes

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee's fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them.

Read More →

News and recognition

Veeva in Top 100 Most Reliable Companies

Fastest-Growing Company for 5 Years, Future 50 for 2 Years

New York's Noncompete Bill Is A 'Big Domino To Fall'-And The Broadest Ban Yet-In A Growing Movement Against Them

Veeva's Peter Gassner Combine's Today's Execution with Tomorrow's Vision

Grow, contribute and be recognized

"Veeva's engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work."

  • Jacob Marcus

VP, Engineering

"I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster."

  • Shilpa Chandermohan

Software Engineer

"As a software engineer at Veeva, I'm proud to be doing meaningful work building clinical trial software that will benefit so many people."

  • Durward Denham

Software Engineer

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