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Housekeeping supervisor

Blue Sky Hospitality SolutionsPhiladelphia, PA
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Job Description

Key Responsibilities

  • Staff Supervision and Training: Assign tasks to housekeeping staff, provide training on cleaning procedures, and ensure team members adhere to established standards. 

  • Quality Control: Inspect rooms and common areas to ensure cleanliness meets organizational standards. 

  • Inventory Management: Monitor and replenish cleaning supplies and equipment, ensuring adequate stock levels. 

  • Scheduling: Create and manage staff schedules, accommodating for absences and ensuring adequate coverage. 

  • Customer Service: Address guest complaints and special requests promptly and professionally. 

  • Compliance and Safety: Ensure all housekeeping activities comply with health and safety regulations. 

Qualifications and Skills

  • Education: High school diploma or equivalent; additional certifications in hospitality or housekeeping management are advantageous. 

  • Experience: Proven experience in housekeeping or a similar role, with supervisory responsibilities.

  • Skills: Strong organizational and leadership skills, attention to detail, and proficiency in using cleaning equipment and supplies. 

Work Environment

Housekeeping Supervisors typically work full-time, including evenings, weekends, and holidays, depending on the facility's needs. The role involves physical activities such as standing, walking, and lifting.