Client Service Representative

Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. New Hyde Park Animal Hospital is looking to add a compassionate and skilled Client Service Representative to our team.

At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our tight-knit environment means you’ll have a great team to bounce ideas off, treat every patient as if they were your own fur baby, and finally have work/life balance. It’s the kind of freedom that feels like running at the speed of light into a 5-story pile of leaves – and that’s just the beginning. As part of our team, you’ll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.

New Hyde Park Animal Hospital is a progressive, well-equipped hospital. We are a proud part of a family of four practices that are a tight-knit group of amazing people (Mineola, Garden City Park Animal Hospital, The Cat Doctor, and New Hyde Park Animal Hospital). Our daily mission is to treat every patient with the same love, attention, and care that we give our own pets. We have a fantastic team – we are a group of highly trained and experienced animal lovers dedicated to giving the best care possible. This would be a great opportunity for an established veterinarian as well as new grads alike! Our supportive team and practice environment would make this the best workplace for anyone. https://301vets.com/

Client Service Representative

New Hyde Park Animal Hospital in New Hyde Park, NY

$16.00 an hour (based on experience)

      WHAT YOU’LL DO

Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system

Warmly greets clients

Preparing patient files

Receives and relays client correspondence and updates client financial records

Answers client’s inquiries about basic animal care questions and routine procedures

Educates clients on over-the-counter products such as flea and tick preventions

Admits patients and handles medical records entries accurately

Prepares client invoices for services performed

Handles payment transactions

Receives and relays telephone, fax, and email messages accurately and promptly

      BENEFITS 

We’re passionate about helping you reach your greatest pet-ential – both at work and at home. As a result, our total compensation package is as outstanding and rewarding as the world’s longest belly rub and ear massage combined:  

Great pay with competitive medical, dental, and vision insurance coverage 

401K with a company match of up to 4%- after 6 months of service

Generous paid time off to help you achieve your purr-fect work-life balance 

Employee Ruff-erral Program  

Health Saving Account (HSA), Flexible Spending Account (FSA) and Commuter Benefits 

Company-paid life and AD&D insurance

Short-term and long-term disability

Accident, critical illness, and hospital indemnity insurance  

Mental Health Resources

Company-paid bonding leave

Continuing education yearly allowance for skills development and uniform allowance

Certification fees reimbursement (eligible employees only)  

Free monthly wellness meetings focused on ways to reduce stress and anxiety, led by the

medical director  

Free quarterly financial wellness classes to provide guidance in areas such as student loan

debt, budgeting, improving credit scores, mortgages, and refinancing 

      Plus, special benefits to utilize for your own pet:  
 

Pet Care: Discounts on veterinary services and products 

Pet Diagnostics: Discounts on reference lab testing 

Pet Food: Discounts on Purina pet foods 

Pet Insurance: Discounts available with our preferred vendor

      REQUIREMENTS 

High school diploma or equivalent

Previous experience working as a Veterinary Receptionist/CSR is preferred but not required

Significant experience with basic office functions in a busy office environment

Must be a team player and have compassion for pets and their people

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.

Joining our fun and team-first atmosphere comes with a level of support that’s hard to find anywhere else. Everything we do is with purpose – down to the way we invest in our people and create long-overdue change in the industry. We’re hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families. When it all comes together with the joy of working with pets, our career opportunities are as exhilarating as climbing a toy mountain of a gazillion new squeaky balls.      

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

Where uncommon support partners with joy.