Manager, Capacity Design & Provisioning

• POSITION PURPOSE

The Manager, Capacity Design & Provisioning plays a critical leadership role in ensuring that data center space and power capacity is effectively designed, allocated, and provisioned across the company's portfolio. This role requires a deep understanding of data center infrastructure - including usable white space, power distribution, and customer technologies - to guide the efficient assignment of capacity and to maximize the utility of available infrastructure.

This individual will lead a team responsible for distributing loads across electrical and mechanical infrastructure, resolving provisioning constraints, and collaborating with cross-functional partners to support both new customer deployments and ongoing expansion.

• KEY RESPONSIBILITIES

Capacity Design & Infrastructure Utilization

• Lead capacity design strategies to optimize the use of available white space and power infrastructure across data center facilities.
• Evaluate physical and electrical infrastructure to determine available capacity and recommend best-fit placements for new workloads.
• Ensure designs meet technical requirements, compliance standards, and redundancy (N, N+1, 2N) targets.
• Translate customer requirements into actionable infrastructure provisioning plans.
• Be fluent in relevant software tools for provisioning workflows, customer layouts, and infrastructure mapping (e.g., AutoCAD, DCIM platforms, Visio, BIM tools).

Provisioning Operations

• Oversee and approve the assignment of power and space to customer deployments.
• Manage load distribution across UPSs, PDUs, RPPs, and cooling systems to ensure optimal performance and minimize stranded capacity.
• Resolve provisioning obstacles related to space constraints, breaker sizing, cable routing, and power limitations.
• Maintain accurate documentation and asset tracking of available and provisioned capacity.

Leadership & Team Management

• Manage and mentor a team of provisioning engineers or analysts.
• Assign priorities and track provisioning milestones across multiple active deployments.
• Build a culture of problem-solving, accuracy, and proactive collaboration.
• Develop team training plans and standard operating procedures for scalable execution.

Cross-Functional Collaboration

• Partner with design engineering, operations, and construction to ensure provisioning designs align with facility capabilities and current conditions.
• Collaborate with sales engineering and account management to assess feasibility of new customer deployments.
• Act as a subject matter expert for provisioning best practices, infrastructure limitations, and potential trade-offs.

III. REQUIRED QUALIFICATIONS

Education

• Bachelor's degree in Engineering, Architecture, or a related technical field preferred.

Experience

• 5+ years of experience in the data center or mission-critical infrastructure industry.
• Strong understanding of data center systems including electrical distribution (MV/LV), cooling, and whitespace planning.
• Demonstrated experience provisioning customer loads and managing infrastructure capacity in an operational environment.

Skills & Abilities

• Deep knowledge of usable vs gross square footage and how it relates to infrastructure and customer technologies.
• Familiarity with data center power distribution components: UPS, PDU, RPP, busways, and breakers.
• Excellent leadership, organizational, and communication skills.
• Ability to solve complex space and power allocation problems under operational constraints.
• Proficiency in tools such as AutoCAD, Visio, DCIM platforms, or related provisioning software is a plus.
• ADDITIONAL DETAILS
• Role may require occasional travel to data center sites.
• Must be able to read and interpret one-line diagrams, rack elevations, and technical infrastructure drawings.