Manager, Brokerage Support
CJ LogisticsDes Plaines, Illinois
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Job Description
Description
We're Hiring: Brokerage Support Manager
Location: Des Plaines, IL| Department: Transportation Brokerage | Pay: $60K–$80K + Full Benefits
Join a high-performance culture that keeps America moving.
At CJ Logistics, we’re not just delivering freight — we’re delivering excellence. Our Brokerage Support team is the backbone of our transportation network, and we're looking for a sharp, experienced, and people-savvy Brokerage Support Manager to help us grow smarter and move faster.
What You’ll Be Driving (Key Responsibilities):
You’ll steer the full administrative function of our Transportation Brokerage — from coordinating shipments and vetting carriers to leading a specialist team and ensuring smooth financial reconciliation.
Your dashboard will include:
Your dashboard will include:
- Managing brokerage orders from quote to final payment
- Leading and mentoring a dedicated support team
- Communicating clearly and consistently with customer service teams
- Ensuring timely carrier onboarding and accurate payment processing
- Keeping load details locked in and aligned in our TMS
- Auditing pricing and financials to ensure profitable outcomes
- Reporting insights and implementing process improvements
What Fuels Your Success (Requirements):
- Bachelor’s degree preferred (HS diploma/GED required)
- 5+ years in brokerage, carrier sales, or transportation management
- Deep knowledge of TMS, load scheduling, and shipment monitoring
- Strong communicator and team motivator
- Problem solver with a data-driven mindset
- Tech-savvy with bonus points for experience in MercuryGate, FourKites, Google Office, and Trucker Tools
Your Benefits Package (aka “Why You’ll Love Working Here”):
- Competitive pay: $60K–$80K
- Full health coverage (medical, dental, vision)
- 401(k), life insurance, tuition assistance
- Generous PTO & work-life balance
- Growth opportunities in a rapidly expanding company
- Open-door, feedback-friendly culture
- A high-performance team focused on continuous improvement and excellence
Ready to Get Onboard?
If you're looking to grow with a company that invests in its people, values innovation, and moves at the speed of logistics — apply now and join CJ Logistics on the road to the future.
CJ Logistics About Statement:
At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.
At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.
CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.
CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.