Brokerage Support Rep
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Job Description
Description
We are seeking a dynamic and results-driven Carrier Sales Representative to join our freight brokerage team. In this role, you will be responsible for building and maintaining relationships with carriers, negotiating competitive rates, and ensuring the successful execution of freight movements. Your expertise in carrier management and your ability to provide efficient solutions will play a critical role in the success of our operations.
● Carrier Sourcing: Identify and secure reliable carriers to transport freight across various lanes and modes of transportation (FTL, LTL, etc.).
● Relationship Building: Develop and maintain strong relationships with carriers to ensure consistent capacity and service levels.
● Rate Negotiation: Negotiate competitive rates with carriers while maintaining profitability and ensuring customer satisfaction.
● Shipment Coordination: Collaborate with the operations team to ensure timely pickup, transit, and delivery of freight.
● Issue Resolution: Address and resolve any issues or challenges that arise during shipment, including delays, damages, or other concerns.
● Market Research: Monitor market trends, capacity fluctuations, and industry developments to maintain a competitive edge in carrier negotiations.
● Compliance: Ensure carriers meet all safety, insurance, and regulatory requirements.
● Data Management: Accurately maintain carrier profiles, rates, and activity records in the company’s CRM or TMS systems.
● Experience:
○ Minimum of 1-3 years of experience in carrier sales, freight brokerage, or logistics.
○ Familiarity with FTL, LTL, and intermodal transportation.
● Education: Bachelor’s degree in Logistics, Supply Chain Management, Business, or related field (preferred).
● Skills:
○ Strong negotiation and communication skills.
○ Ability to build and maintain strong relationships with carriers.
○ Excellent organizational and multitasking abilities.
○ Proficiency in using transportation management systems (TMS) and Microsoft Office Suite.
● Attributes:
○ Self-motivated and results-oriented.
○ Ability to thrive in a fast-paced, high-pressure environment.
○ Strong problem-solving skills and a proactive approach.
CJ Logistics About Statement:
CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea, and land. As a lead logistics partner (LLP), third-party logistics provider (3PL), and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service, and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the well-being of the end consumer, our customers, and our employees. CJ Logistics is responsible for the North American region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.
CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based on race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics America participates in the E-Verify program in certain locations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.