Engineering Manager, Account Services
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Job Description
Who We Are
We're a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.
About The Team
You will managed a team of engineers that are pioneering tools and technologies to build outstanding user experiences across more than 10 platforms for multiple brands. You'll work closely with design, user-experience, and user-testing teams to deliver dynamic experiences. Video is at the core of our streaming service, and we partner with other content operations, video infrastructure and client teams. We manage metadata and ensure it is available at scale to millions of our anime fans. This team also supports both external partners and company partners end-to-end, as content is ingested, organized and distributed within our applications and to other parties.
This position reports to the Director of Platform Engineering. This is a hybrid position and requires you to be onsite at our LA office 3 days a week.
About You:
10+ years of experience in building cloud-native applications, with a focus on backend development and microservice architecture, 4+ years of experience as team lead or manager
You allocate resources to maintain a balance between workload distribution and team productivity
Experience in Typescript/Node.js or Golang; Java, Scala, or Kotlin a plus.
Experience with databases, including DynamoDB, ElasticSearch, MySQL or PostgresDB
Extensive experience with AWS, developing scalable, reliable, and secure cloud-native applications in API Gateway, Lambda, SQS, EventBridge, ECS, S3, and DynamoDB
Experience in CI/CD and SDLC processes, specifically with GitHub Actions, IaC(Pulumi), serverless architectures, and creating unit and integration tests
Experience in operational excellence (on-call rotations, incident management)
Experience in writing and evaluating clean, functional, high-quality, and testable code across various projects
Thrive in Agile and collaborative environments, leveraging insights and expertise to develop technical solutions that resonate with our users
Pluses:
Experience in Search domain
Familiarity with video or content management systems
Active participation in one or more open source projects
Experience with implementing and operating systems using event-driven architectures
A day in the life of our Platform Engineering Manager:
Collaborate with engineers, product managers, and project managers to implement new features across Product and Engineering.
Maintain cohesive relationships with Product and Program for the lifecycle of products from inception to launch
Coordinate with multiple teams and manage dependencies where applicable.
Provide accurate project estimations, considering different factors such as team capacity, skills, and potential risks
Work with team lead to develop a comprehensive testing pyramid
Evaluate and plan team structure, and make resourcing and hiring decisions
Plan, analyze, and improve to help our team growth
Support and improve internal processes
Collaborate with other teams within the company
Why you will love working at Crunchyroll
In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
Flexible time off policies allowing you to take the time you need to be your whole self.
Generous medical, dental, vision, STD, LTD, and life insurance
Health Saving Account HSA program
Health care and dependent care FSA
401(k) plan, with employer match
Employer paid commuter benefit
Support program for new parents
Pet insurance and some of our offices are pet friendly!
#LifeAtCrunchyroll #LI-Hybrid