Server
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Job Description
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
Shifts vary (examples listed below, but we will also make special hours for those in need)
5:30am to 10am - 9am to 3pm - 4pm to 10pm
Monday - Saturday - We are closed on Sundays.
Most shifts are 4 to 6 hours long
At Mamaw’s Cafe & Catering, we're dedicated to creating a welcoming environment where great food and friendly service go hand in hand.
Join us in our mission to prioritize customer satisfaction, employee well-being, and community engagement as we aim to become the top choice for dining experiences.
Servers take orders, serve food and drinks, and support customers. They are the face of a restaurant and must be skilled in customer service. Our servers pride themselves on delivering an unforgettable dining experience that leaves guests wanting more.
Activities & Responsibilities primary
- Monitor and observe guests' dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.
- Collect payments from guests.
- Take food or beverage orders from guests.
- Clean tables or counters after guests have finished dining. o Prepare hot and cold drinks for guests.
- Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or large parties.
- Stock service areas with coffee, food, and tableware supplies.
- Remove dishes and glasses from tables or counters and take them to the kitchen for cleaning.
- Assist host or hostess by answering phones to take reservations or to-go orders and by greeting, seating, and thanking guests.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up the server station, taking out the trash, or checking and cleaning the bathroom.
- Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee and tea.
- Ensure the guests feel welcome and appreciated at all times.
- Garnish and decorate dishes in preparation for serving.
- Fill salt, pepper, sugar, cream, condiment, and napkin containers.
- Thank guests for their visit and invite them to return.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At Mamaw’s Cafe & Catering, our mission is not only to have great-tasting food but also to have efficient and friendly service, as we believe customer satisfaction is paramount. Our customers will always be treated with importance and warmth. When it comes time for our customers to decide where to spend their entertainment dollars, we will strive to become their first destination of choice. Employee welfare will be equally important to our success. Everyone will be treated fairly and with the utmost respect. We want our employees to feel a part of the success of Mamaw’s Cafe & Catering. Happy employees make happy guests. We will combine menu variety, atmosphere, and a friendly staff to create a sense of 'place' in order to reach our goal of overall value, in the dining experience.
Vision Statement:
Mamaw’s Cafe & Catering aims to serve happiness to our customers through delicious, quality meals, and extraordinary restaurant experience while working toward the greater good for our employees, community, and environment.
Core Values:
S = SERVICE - Have a heart for serving with a fearless pursuit of hospitality. We take care of our people, guests, communities, and vendors with authenticity, sincerity, and passion.
T = TRAINING - We believe in the ongoing training and development of our people. We see it as a worthy investment in the future of the restaurant and as a way to enable our staff.
R = RESPONSIBILITY - We understand that people's health is greatly tied to what they eat. We are going to hold ourselves accountable for every action taken in any course of carrying out our duties.
I = INTEGRITY - We always strive to perform the right thing. Our dedication to the truth is solid, both in words and in actions.
V = VALUE PEOPLE - Be One Team, Share One Purpose! Teams understand a common goal and trust the focused collaboration drive efficiency results.
E = ENDURANCE - Growing, learning, making adjustments to ensure we are on course and then moving forward to overcome obstacles to reach goals.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.