Sr. Business Systems Analyst - Events Technology

Overview

Connecting with our users, business partners, and distributors at Esri events is a critical part of Esri’s business. Join Esri’s corporate marketing team as a Sr. Business Systems Analyst where you will focus on supporting our events marketing technology. Ensure business needs are met, end-users are effectively trained, and updates to our processes and the technology platform are implemented as needed.

Responsibilities

• Gather business requirements by conducting interviews, analyzing documents, administering surveys, studying business processes, creating use cases, performing business analysis, and analyzing tasks and workflows
• Assess research findings, identify, and resolve any conflicts, break down high-level information into specific details, extract key insights from detailed information, and differentiate between desires and genuine needs
• Collaborate with both business and technical teams to prioritize technology requirements, create process models for the current and desired states, evaluate potential solutions, recommend short-term and long-term solutions, and design business processes and end-user training
• Generate and update analysis artifacts and deliverables as necessary, including gap analysis, business requirements, functional requirements, use cases, business rules, business process models, test cases, and user stories
• Effectively and autonomously participate in multiple, concurrent initiatives
• Collaborate on quality assurance, integration, and acceptance testing

Requirements

• 5+ years of professional experience as a business systems analyst supporting mission-critical business applications
• Experience working as part of a scrum team in an agile environment as a business systems analyst, product owner, or similar role
• Possess strong analytical skills with a process-driven approach and a background in utilizing various methods for requirement discovery
• Strong facilitation skills to elicit requirements from staff members at all levels across the organization
• Demonstrated ability driving consensus among multiple stakeholders
• Excellent communication skills, both verbal and written, to effectively collaborate with clients, team members, and management
• Proficient in analyzing and documenting complex business processes, as well as writing and executing test plans
• Bachelor’s in Business, Computer Science, Information Systems, Computer Engineering or a related STEM field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Experience using Rainfocus or other event management software
• Master’s in Business, Information Systems, Computer Engineering or a related field

#LI-KM2

#LI-Onsite