Data Management Office Supervisor
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Job Description
The Workforce Solutions Supervisor works as a partner with his or her manager to oversee office staff and ensure that activities align with the mission of Workforce Solutions. The Supervisor is a highly resourceful and effective team builder and communicator. The supervisor leads, coaches, mentors, and monitors staff to ensure they are trained correctly in Workforce Solutions policies and procedures and carry out assigned work. Success measures include positive leadership practices that create an environment in which staff deliver quality and performance objectives.
CORE DUTIES AND RESPONSIBILITIES:
- Understands and supports Workforce Solutions Mission and Values
- Strong problem-solving skills and goal-oriented
- Understanding of operations and production management principles
- Establish KPIs to measure the effectiveness of business decisions
- Manages change by explaining why and how changes are implemented
- Disseminates and interprets information to staff
- Delegates and reviews the status of ongoing work to ensure that staff are meeting expectations and are completing their assigned work on time.
- Provides line staff regular written performance evaluations and conducts conferences to discuss individual staff strengths, weaknesses, and areas needing improvement.
- Assures that staff are continually meeting compliance standards
- Work with a team of analysts and other associates to process information
- Create presentations and reports based on recommendations and findings
- Performs other duties as assigned