Marketing Coordinator

Responsibilities

The Marketing Coordinator will serve as a liaison with the customer (internal and external) to ensure that all marketing requests, concerns, and/or needs are addressed efficiently. Development of marketing materials that support organizational strategies to increase FHC's business volume. Responsible for ensuring that accounts under their charge are satisfied with service materials and will meet the business retention revenue budget.

Responsibilities and essential duties:

• Develop and execute strategic annual plan.
• Identify new business opportunities within existing accounts.
• Understand client needs, objectives, and business challenges.
• Conduct presentations within the organization, to FHC clients and prospects.
• Markets and promotes FHC products and programs to customers and prospects.
• Assists in the development of business proposals together with the assigned Departments.
• Participates in marketing and promotional plan.
• Obtains and prepares written information to be included in the Company's written communication media, such as, web page, social media, magazines, among others.
• Monitors the Company's social networks and ensures that the information needs presented therein by direct and/or indirect clients of the Company are answered.
• Assists in the purchase of promotional materials needed for events of info booth, among others.
• Support in the organization of educational activities.
• Support in the development of educational material plan in conjunction with the Health Specialist.
• Provide support in the coordination and the preparation of the material for the FHC's Mental Health First Aid Academies and any other educational activity of FHC or as requested by clients.
• Represents the company in activities, such as: conventions, congresses, marathons, activities with the press, according to the need. Coordinates services to digital and traditional media for account services.
• Responsible for maintaining and updating the content and image of the page on social networks, such as: Facebook, Instagram, etc. and/or FHC portal
• Available to perform the coordination EAP services for any critical incident that may be referred
• Identifies resources to increase FHC's services.
• Ensure timely delivery of services.
• Supports in the preparation of reports required by the Companies/clients.
• Responsible to measure customer satisfaction with the activity offered and offers correction plans when any aspect of the service does not meet expectations.
• Collaborate with internal teams (e.g., providers, clinical, etc.) to deliver client solutions.
• Build and maintain strong relationships with clients.
• Available to displace through the Island.
• Participates in the mandatory trainings, such as: the Annual Compliance Plan, Human Resources & Departmental, URAC, NCQA and CMS guidelines.
• Complies with the established attendance and punctuality policies.
• Agree to comply with the following requirements, but not limited to: Code of Conduct, Ethics, Confidentiality, Conflict of Interest, etc.
• Complies with the standards of the Service Excellence Program

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state, or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Qualifications

• Bachelor's in business administration, preferred in Marketing
• Relevant work experience: Two or more years of experience in marketing, preferably related to marketing in the health field.
• Excellent writing and communication skills.
• Must be fully bilingual (written and spoken)
• Knowledge in Microsoft Office
• Strong knowledge in social media and digital marketing
• Knowledge of social media platforms such as: Instagram, Facebook, Google, Linkedln, and others.
• Ability to understand social media metrics; able to interpret results and take action to increase the effectiveness of social media campaigns.