Senior Salesforce Developer

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Job Posting Title:

Senior Salesforce Developer

Position Type:

Professional / Unclassified

Department:

LSUAM Online- SET- AD - Salesforce Development and Data & Infrastructure (Tom Bueno (00083268))

Work Location:

Louisiana Emerging Technologies Center

Pay Grade:

Professional

Job Description:

This position is responsible for the configuration, maintenance, and day-to-day administration of the Salesforce application, working with leadership and users to change workflow and configurations and necessary. The Salesforce Developer will develop new solutions on the Salesforce platform, in alignment with an overall strategy of student recruitment, retention, and lifecycle management. Products included in the Salesforce suite for which this position will be responsible for developing and maintaining include core Salesforce in the Education Cloud data model plus: -\Pardot Plus- Plus, Custom Object Integration; Social Studio - (Success Plan, Publish, Listen and Engage, Automate); Lightening Sales Cloud, and Customer Community. The Salesforce Developer will write and implement APIs as necessary, and work to create appropriate structure, documentation, and codified workflow. This team member will develop and implement testing plans and work with stakeholders to create use cases.

Job Responsibilities:

Administer Salesforce, support current state across the lifecycle while simultaneously improving workflow to meet new and emerging business requirements; write APIs as needed, recommend and implement configurations and Salesforce plugins as necessary. 35%

Envision, advise on, and implement coherent business processes across non-credit and for-credit online and in-person programming for Digital and Continuing Education. Configure workflow. Create testing plans and direct testing, reporting, and QA. 25%

Work with diverse sets of stakeholders to implement the full range of Salesforce products with the Education Cloud data model to automate interactions and communications. Create reports and dashboards for the team to action on in support of student recruitment, retention and success.20%

Support the professional development of other team members in increasing Salesforce-related skill sets. Maintain high-level currency related to Salesforce and associated technologies. Suggest new technologies for implementation related to CRM or automation. Other duties as assigned. 20%

Minimum Qualifications:

Bachelor's degree with 3 years of experience.

Specific Experience:

• Hands-on administrator experience with Salesforce building applications
• Experience with Pardot

Preferred Qualifications:

Bachelor's degree with 5 or more years of experience.

Degree Substitute: LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply- a degree is not required as long as the candidate meets the required years of experience specified in the job description.

Additional Requirements:

Operation Essential Personnel- This position may be asked to work during an official closure, but who is otherwise not required to report to the physical campus during a closure and whose absence does not present a risk to the safety, resources, and well-being of the campus per FASOP HR-01.

Additional Information

Evening and weekend hours sometimes required.

Additional Job Description:

Special Instructions:

Please provide cover letter, resume, (3) professional references and transcripts. Official transcripts are required prior to hire, if needed.

For questions or concerns regarding the status of your application or salary ranges, please contact Tom Bueno at tbueno@lsu.edu

Posting Date:

June 9, 2025

Closing Date (Open Until Filled if No Date Specified):

September 9, 2025

Additional Position Information:

Background Check- An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits- LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):

LSU is an Equal Opportunity Employer.

HCM Contact Information:

For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.