Service Advisor
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Job Description
Alright, buckle up, future service superstar! Are you ready to ditch the dull and dive headfirst into a high-energy role where you're not just fixing cars, you're orchestrating automotive awesomeness? Steven Kia in vibrant Harrisonburg, Virginia, is on the hunt for a Service Advisor Extraordinaire – someone who can turn routine maintenance into a red-carpet experience for our awesome customers!
Forget pushing papers, you'll be:
- The Maestro of Maintenance: You'll be the friendly face and go-to guru, expertly guiding customers through their vehicle's service journey. Think of yourself as their pit crew chief, ensuring a smooth and speedy experience.
- A Communication Crusader: You'll translate technical jargon into plain English, making sure every customer understands exactly what their beloved Kia needs and why. Your superpower? Making complex stuff sound simple and reassuring.
- A Problem-Solving Pro: Got a vehicle acting a little quirky? You'll be the detective, listening intently to customer concerns and working with our skilled technicians to diagnose and conquer any automotive challenge. Victory lap!
- A Master Multi-Tasker: Juggling appointments, answering questions, and keeping the service bay buzzing with positive energy will be your daily jam. You're organized, efficient, and thrive in a fast-paced environment.
- A Customer Cheerleader: You're passionate about providing top-notch service that leaves our customers smiling from ear to ear. You'll build rapport, foster trust, and turn first-time visitors into lifelong Steven Kia fans.
What makes you a Steven Kia rockstar?
- You're a people person through and through – you genuinely enjoy connecting with others and making their day a little brighter.
- You've got a knack for explaining things clearly and concisely, even when talking about blinker fluid (just kidding... mostly!).
- You're organized and detail-oriented, ensuring no lug nut is left unturned (metaphorically speaking, of course!).
- You're a team player, ready to collaborate with our fantastic service and parts teams to deliver exceptional results.
- Bonus points if you have previous service advisor experience or a genuine passion for the automotive world, especially Kias!
What's in it for you?
- A fun, supportive, and energetic work environment where you'll actually look forward to coming to work.
- The chance to be part of the awesome Steven Kia family in the heart of beautiful Harrisonburg.
- Opportunities to grow your skills and knowledge in the ever-evolving automotive industry.
- Competitive compensation and benefits package that recognizes your hard work and dedication.
- A BRAND NEW facility est. beginning of 2026!
Ready to fuel your career and become a vital part of the Steven Kia success story? Don't just send us a resume – tell us why you're the enthusiastic and customer-focused Service Advisor we've been searching for! Hit that apply button and let's get the engine roaring on your next adventure!