Loss Prevention And Safety Coordinator

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

Join our TEAM in this pivotal role, where you'll be responsible for protecting hotel guests, associates, and assets by implementing and monitoring safety, security, and loss prevention programs. This position works in close collaboration with the Engineering Department, hotel leadership, and the Home Office Loss Prevention team to ensure a safe and secure environment in compliance with company policies and local regulations.

Essential Job Functions:

Perform routine security patrols throughout the hotel, including guest areas, public spaces, and restricted access zones; monitor surveillance systems and enforce access control and key management protocols.

Respond promptly to all service calls and emergencies, provide first aid, and coordinate with emergency services as needed.

Conduct investigations and prepare comprehensive reports on incidents, hazards, and safety-related concerns.

Oversee and support life safety compliance efforts, including inspections, system monitoring, SDS/First Aid readiness, and participation in Safety Committee initiatives.

Deliver and support safety training, orientations, and education programs for hotel staff; assist with ADA compliance and interactive dialogues.

Manage security logistics such as package handling, theft prevention, loss tracking, and the auditing of employee-issued property and parking credentials.

Partner with internal departments and corporate Loss Prevention to implement safety programs, conduct audits, and support special events security.

Compensation Rate: $23-24.50 per Hour

Responsibilities and Duties:

• Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two-way radio, bending, stooping and kneeling as in performing CPR.
• Maintain order in the hotel, dealing with the welfare of guests, e.g. assisting with door lock problems; coordinate, expedient response to emergency conditions such as fire, safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons and property.
• Oversee safety/security officers on specified shifts, ensuring proper attire (designated hotel uniform), reporting to duty on time and proper coverage of hotel and grounds.
• Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
• Observe the CCTV monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
• Use a clear, concise speaking voice, listen with empathy, provide accurate information and document legibly all appropriate incident information.

Physical Demands:

• Ability to stand and walk for long periods and lift or carry up to 50 lbs.
• Comfortable performing inspections in various environments, including confined spaces or outdoors.

Qualifications:

Education:

• High school diploma or its equivalent

Experience:

• Prior experience in security, loss prevention, or law enforcement preferred.
• Familiarity with safety regulations, OSHA standards, and incident documentation practices.
• Understanding of relevant federal, state, and local security and safety requirements.

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans