2026-2027 Yearlong Technical Writing And Research Intern

Chicago Transit Authority is the second largest transit system in the country! Our college internship program offers summer and year-long internships that provide students with valuable work experience, professional development, and mentorship. Students receive exposure to the discipline of the workplace and are guided by subject matter experts who assist them in acquiring the skills, knowledge, and experience needed to perform in today's technically demanding careers. Interns at CTA work in a range of departments across the authority.

Our internships are project-based; therefore, the skills that we seek vary based on the needs of the projects during each term. All majors are welcome to apply, but please see education experience/requirements for specifics about what disciplines each internship project is seeking.

Internships are part-time (15 hours a week) during the school year and full-time (40 hours a week) during the summer.

In this role within the Training and Workforce Development (TWD) department's Learning and Support unit, interns will:

• Organizing material and complete writing assignments according to standards regarding order, clarity, conciseness, style, and terminilogy.
• Collaborate with subject matter experts to ensure accuracy of technical content, including the desired and appropriate tone of documents.
• Revise and distribute Safety Department SOPs and Bulletins.
• Prepare records for CTA Records Retention Center.

Primary work location for this role: CTA Headquarters (567 W. Lake Street, Chicago Illinois 60661)

Educational Experience/Requirements:

• Preferred Major(s): Technical Writing, Communications, Journalism, English, Education, Training, Public Policy, Government Studies, Library Science, or related field
• Preferred Level of Education: College sophmore and above
• Required enrollment status: Full-time (as defined by your academic institution) in a degree program at an accredited college or university

Physical Requirements:

• The demands associated with the normal office environment
• Must be able to comply with office policy to work on-site twice per week
• Light physical activity, including walking outdoors and climbing stairs
• Ability to lift up to 10 lbs

Knowledge, Skills and Abilities:

• Strong Microsoft Office and computer skills.
• Excellent verbal and written communication skills
• Good analytical and critical thinking skills.
• Proficient organizational skills with attention to detail
• Good project management skills
• Experience or willing to learn SharePoint
• Acquired understanding of research.
• Ability to work collaboratively with subject matter experets
• Ablilty to handle multiple tasks simultaneously