Legal Account Collector

Position Overview 

Support our healthcare partners & help them thrive at Meduit! The Legal Collection Representative is the initial spokesperson for the Legal Department when interacting with the consumer on the client’s behalf to recover balances due for various goods and services.  In this call center role, the individual possesses effective keyboarding and verbal communication skills while conducting business in a professional manner.   

The Legal Collector is responsible for the collection of delinquent accounts at various stages of legal proceedings. The Legal Collector works to recover outstanding debts to help avoid the collection through legal means.   

Key Responsibilities 

• Negotiate payment arrangements and settlements in accordance with company policies and legal guidelines. 
• Ensure compliance with federal, state, and local debt collection laws (e.g., FDCPA, FCRA). 
• Recommend accounts for legal escalation when appropriate. 
• Multi-tasking – possess the ability to talk and type at the same time while maintaining the highest level of accuracy and attention to detail. 
• Some legal process knowledge is helpful. 
• Strong verbal communication skills to overcome objections and find opportunities to help patients resolve their outstanding balances. 
• An inquisitive nature to uncover information that is not always obvious. 
• Comfortable with computers and consider themselves to be a fast learner. 
• Attention to detail for accurate information reporting into the database computer software system for further use in the recovery process. 
• Must pass with a minimum of 85% the FDCPA tutorial as dictated by federal collection laws (yearly testing required) 

The Legal Department prides itself on being highly ethical when conducting this business as depicted under the guidelines of Fair Debt Collection Practices Act (FDCPA).  The Legal Department is growing, has a friendly team atmosphere that offers competitive wages, hourly along with excellent benefits including monthly bonuses, paid vacation, insurance.  

Additional Information

• Pay: $12/hr base + bonus
• Location: 8085 Knue Rd, Indianapolis, IN 46250
• Anticipated start date: 6/30/2025
• Background check: As a condition of employment, a pre-employment background check will be conducted

What we offer:

• Steady work schedule 
• Medical, Dental, and Vision insurance
• HSA and FSA available
• 401(K)plans with company match
• PTO and Paid holidays
• Employer paid life insurance and long-term disability
• Internal company growth

What we do:

Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. As one of the nation’s leading RCM solutions companies, we partner with hospital and physician practices in 48 states to provide excellent and compassionate patient engagement. We focus on the payments so our clients can focus on their patients, by living our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and being Results-Oriented. You can find out more about Meduit at www.meduitrcm.com. 

 

Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state, or local protected class. 

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