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Info Desk Clerk

UR Medicine Thompson HealthCanandaigua, New York
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Job Description

Per Diem - days, evenings, weekends and holidays as needed

Main Function:

  • Greet customers entering the Hospital in a friendly and helpful manner.
  • Answering all inquiries.
  • Maintain printouts of patients/residents for desk and clergy use. Takes telephone inquiries concerning patients condition in a friendly and helpful manner.
  • Assist in maintaining a secure environment and follows policies accordingly.
  • Act as a liaison between families, clergy, community and the Hospital.
  • Assists with extra tasks as assigned by the Director.
  • Assists the customers any way possible. Coordinates these services within the Health System to meet and exceed the needs and expectations of our Customers.
  • Actively support the mission, goals, and objective of the Health System.

Requirements:

  • Required High School diploma
  • Available to work some evenings and rotating weekends
  • Previous health care experience desired but not required.
  • Computer experience and Customer Service skills helpful.

Complexity of Duties & Schedule:

  • Multiple requests for information at times.
  • Prioritize requests appropriately

Pay Range: $16.50 - $18.50

Starting Pay: $16.50 

Thompson Health is an EOE encouraging women, minorities, individuals with disabilities and veterans to apply