Customer Service Assistant / Bilingual Spanish a PLUS

About Your Future with Service Partners

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

Your Responsibilities

Our Customer Service Assistant will work cooperatively in support of the Branch Manager and the Senior Customer Service Rep, as well as outside sales and other members of the branch and business at large. This role plays an integral part in supporting the overall customer experience.

• Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries
• Contributes to team effort by accomplishing related results as needed.
• Work with customers to convert quotes into work orders and create sales orders.
• Help with phone orders and walk-in customers
• Maintains safe and clean reception/floor area by complying with procedures, rules, and regulations.
• Keeps all common areas stocked with supplies such as water, office supplies, meeting requirements and occasionally meals
• Prepare Fed Ex and UPS packages while maintaining all necessary supplies
• File various work orders and forms.
• Perform general office tasks.
• Any other duty, task, or responsibilities as assigned.

Your Qualifications

• Spanish speaking is a big plus.
• Minimum of 18 years of age.
• If operating a Company Vehicle, a valid driver’s license will be required.
• Previous experience in administrative services or other related fields.
• Detail-oriented with the ability to prioritize and manage a variety of tasks.

Compensation Range

Hourly: $20.00 - $22.00

TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Service Partners is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!

TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.