Program Manager

Balboa Nephrology is a leading provider of kidney care services, dedicated to delivering high-quality, patient-centered care across Southern California. We serve a wide range of patients with chronic kidney disease, end-stage renal disease, and related conditions. Our physician-led model emphasizes operational excellence, innovation, and cross-functional collaboration to improve outcomes and experiences for both patients and providers.

Why work for us?

• Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care.
• Through our joint venture with Evergreen Nephrology, we are a growing organization with opportunities for professional and personal growth.
• We will help you grow in your leadership experiences while learning the new value-based care world.
• Join a fast-growing field - employment of medical and health services managers is projected to grow 32 percent from 2020 to 2030, much faster than the average for all occupations.
• Voted 4 years in a row as a Top Workplace of San Diego 2020-2024!

 

Our Values: Patient-centered I Accountability I Respect I Innovation I Data-Driven

Our Mission: to consistently deliver superior care – Balboa Care – to every patient with kidney disease.

 

Work Location: Hybrid (4 days on site, 1 remote; dependent on project needs)

 

We are seeking a Temporary Program Manager (6-month contract with potential for full-time conversion) to lead high-impact, cross-functional initiatives and bring structure to how we execute and oversee strategic projects across the organization. This individual will play a key role in standing up our first formal project and program management function, introducing tools, templates, and operating rhythms that drive consistency and clarity. The Program Manager will serve as a key partner to senior leadership, helping translate strategic priorities into actionable, high-impact programs. They will play a critical role in ensuring executive initiatives are executed with structure, clarity, and measurable outcomes. In addition to this, they will manage select priority projects—such as upcoming office moves and onboarding redesign.

 

Key Responsibilities:

• Lead planning and execution of large-scale, cross-functional initiatives across clinical and business teams
• Introduce lightweight PMO practices including project tracking, reporting, and documentation standards
• Partner with the COO and Director of Operations to identify project priorities and manage timelines and risks
• Develop foundational tools and frameworks to support consistent project execution across the organization
• Own the project management and coordination of key operational initiatives, including facility relocations
• Collaborate with internal stakeholders to streamline the employee onboarding experience
• Monitor progress against project plans and prepare regular updates for executive stakeholders
• Evaluate outcomes post-initiative and apply learnings to improve future project delivery
• Provide structured transition support and documentation for any handoffs
• Support additional special projects and coordination needs as assigned

 

Required Qualifications:

• Bachelor's degree in business, healthcare administration, or a related field
• 4+ years of experience in program or project management, preferably in healthcare or operations-driven settings
• Demonstrated ability to lead cross-functional efforts and deliver results across multiple workstreams
• Experience introducing or supporting project management infrastructure (PMO or similar)
• Proficient in Microsoft Project (preferred), with familiarity in other tools such as Asana or Smartsheet considered a plus

 

Preferred Qualifications:

• PMP, CAPM, or Lean Six Sigma certification
• Experience with Agile or hybrid methodologies

 

Key Competencies:

• Program Structuring: Brings clarity and repeatability to project management through tools, systems, and processes
• Cross-Functional Leadership: Collaborates effectively across teams and with senior stakeholders
• Execution & Accountability: Drives progress across multiple priorities with minimal oversight
• Communication: Distills complex work into actionable summaries and communicates clearly at all levels
• Process Improvement: Identifies gaps in operations and offers scalable, practical solutions
• Transition Readiness: Documents work clearly and enables seamless handoff or continuity planning

 

Pay Range: $75,000–$95,000 annually

 

Other considerations:

• Background check required
• Travel to other sites located within San Diego County may be required
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Supervisory duties – No

 

Language Skills

While performing duties, the employee is regularly required to talk, hear, read, write, type and respond in English and understand clinical/medical vocabulary written and spoken.

 

Vision Requirements

Vision requirements include close vision, ability to adjust focus, and see color.

 

Physical Demands

Physical requirements may vary slightly and should be reviewed with your manager. In general, this position requires the ability to lift up to 35 pounds unassisted; ability to stand for extended periods of time and to perform repetitive stooping, walking, stretching, reaching and some sitting; ability to use full range of body motions required to lift patients, wear a lead apron, and lift and move supplies. Must be able to safely ascend and descend stairs as a core part of the job, with or without reasonable accommodation, when no elevator or lift is present.

 

Work Environment

Job required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. Use of appropriate personal protection measures is required for every healthcare provider in these positions. Require to routinely use standard office equipment such as laptop, computer, mouse, and photocopier.

 

About Balboa United

Beginning in 1973, Balboa has grown from two physicians to a comprehensive nephrology team of 52 board certified physicians and 8 advanced practitioners. On January 1, 2018, Balboa Nephrology Medical Group (BNMG) launched Balboa United, a full-service medical practice management services organization. From one small office, BNMG now has 24 clinical offices throughout San Diego, Imperial, Orange and Riverside counties. In addition to office and hospital-based patient care, Balboa physicians manage the dialysis treatments of approximately 4,500 patients at 88 dialysis centers and conduct Nephrology based clinical research at 6 centers throughout Imperial and San Diego counties (California Institute of Renal Research).

 

• EEO Statement Balboa United is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. Our Company policy prohibits unlawful discrimination based on race, color, creed, religion (including religious dress & grooming), sex (including pregnancy, childbirth or related medical conditions), gender (including gender identity and gender expression), marital status, registered domestic partner status, military status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, sexual orientation, or any other basis protected by applicable federal, state, or local law. We also prohibit unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee of Balboa United, including managers and co-workers. If you believe you have been subjected to any form of unlawful discrimination, submit a written complaint to your manager or Human Resources (HR). Your complaint should be specific and should include the names of the individuals involved and the names of any witnesses. If you need assistance with your complaint, or if you prefer to make a complaint in person, contact the Company's Human Resources Department. We will immediately undertake an effective, thorough, and objective investigation and attempt to resolve the situation.