Mental Health Technician

Who We Are

Since 1986, our non-profit organization has been committed to providing rural communities in Wyoming and Idaho with affordable access to life-changing behavioral services. Our team of licensed professionals are devoted to the application of therapeutic methods that enhance the lives and well-being of our clientele through counseling, case management, medication management and crisis services.

It is our Mission to effectively listen, guide, and teach those who are at a crossroad in their lives how to build healthy relationships, regulate emotions, and manage stress in order to reduce suffering and reach their potential for happiness and well-being.

Position Overview

Under the direction of the Program Manager, the Mental Health Technician will work closely with clients to provide them with the support and care they need on a daily basis. Your primary responsibilities will include assisting clients with daily care, shopping and transportation, documentation of behaviors and medical intake, and assure the physical safety and wellbeing of supervised clients.

Essential Duties and Responsibilities

• Client Care & Support: Assist clients with daily routines, scheduling, transportation, shopping, and meal planning, including meal preparation.

• Case Monitoring & Treatment: Serve as a resource for clients' basic needs, teach independent living skills (e.g., budgeting, job skills), observe and record behavior, monitor treatment responses, provide input for treatment changes, and assist in crisis intervention. Engage with clients in individual and group activities.

• Safety & Security: Observe and maintain security procedures, enforce safety rules, protect clients from threats, execute emergency procedures, and safely transport clients. Maintain strict confidentiality and adhere to HIPAA regulations.

• Recordkeeping & Documentation: Maintain records of client care and treatment, enter/update client information in computer systems, chart client observations, document closing notes and billable encounters, and record medication intake.

• Physical Environment Maintenance: Ensure ongoing cleanliness to meet infection control standards (e.g., sweeping, cleaning surfaces, laundry), supervise clients in housekeeping tasks, and assist with meal setup and serving.

• Maintain confidentiality and adhere to HIPAA regulations at all times.

A complete job description is available upon request.

Candidate Qualifications and Experience

• High School Diploma or Equivalent.

• Over the age of 23 with clean driving record (for driving purposes). REQUIRED

• Previous experience working with individuals in behavioral health preferred.

• Ability to work independently and as part of a team.

• Ability to maintain confidentiality, professionalism, and customer service in all interactions.

• Excellent communication skills and ability to establish rapport with clients.

• Successful completion of HCBH pre-employment screening and background check.

Benefits

• Competitive Salary
• Medical, Dental, Vision, and Supplemental Insurance
• Paid Holidays/Generous PTO Package
• Wyoming Retirement System
• 9.37% Employer Contribution/9.25% Employee Contribution/enrollment required/48 month vesting

While performing the duties of this job, the employee is required to walk, stand, sit, and use the hands. Occasionally stoop, crouch, or kneel. The employee must occasionally exert or lift up to 25 pounds.

High Country Behavioral Health is proud to be an equal opportunity employer. We are committed to cultivating an environment where equal employment opportunities are available to all employees and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. High Country Behavioral Health celebrates diversity and believes it is critical to our success. As such, we are committed to recruit, develop, and retain the most talented individuals to join our team.